Become Part of Our Team

Career Opportunities

Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. Thank you in advance for your interest in Marshall Hotels & Resorts.

Our list of Current Job Opportunities are below.

If you don’t see a position that interests you and would like to be considered for a future opportunity with our group, please submit your resume or job application under APPLY FOR FUTURE OPPORTUNITIES TAB or email your resume to: careers@marshallhotels.com

Lancaster, PA

Holiday Inn Lancaster

Marshall Hotels & Resorts is currently searching for a General Manager candidate that can lead a property to sustainable success. We are currently seeking an experienced General Manager to oversee all facets of the newly opened Holiday Inn Lancaster located in downtown Lancaster, PA. This property requires a hands on professional to oversee the day-to-day operations and financial performance of the hotel in cooperation with Marshall’s proven corporate support structure.  The successful candidate should have experience operating a full-service hotel with a large amount of meeting and banquet space.
Responsibilities:
• Serves as the strategic business leader of a full-service hotel and is responsible for the overall performance of the hotel.
• Directs the leadership team in the development and implementation of hotel-wide strategies.
• Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations
• Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.

Apply Now

Daytona Beach, FL

La Quinta Inn Daytona Beach/Int’l Speedway

Marshall Hotels & Resorts is currently searching for an Operations Manager / Assistant General Manager for the La Quinta Inn Daytona Beach/Int’l Speedway located in Daytona Beach, FL.

Our Operations Manager will provide day-to-day leadership and direction by maximizing financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards and building awareness of hotel and brand in the local community through the following:

• Be you by being natural, professional and personable in the way you are with people

• Get ready by taking notice and using your knowledge so that you are prepared for anything

• Show you care by being thoughtful in the way you welcome and connect with guests

• Take action by showing initiative, taking ownership and going the extra mile

Apply Now

Virginia Beach, VA

Hampton Inn Oceanfront

Marshall Hotels & Resorts is currently searching for a experienced Assistant General Manager to help oversee all facets of the Hampton Inn Oceanfront. The successful candidate is one that values his or her associates based on the understanding that it is the line managers and staff members that create the service environment and the Guest experience that ensures success in our hotels. While the successful candidate need not be certified in the accounting field, he or she will be responsible for reading and understanding the property’s budget and profit and loss statements; be able to affect change in expenses to accommodate revenue variations; oversee staffing levels and understand the impact of labor costs; and be able to support the day-to-day sales effort and marketing initiatives. Human resource management and the creation of a “team culture” is a key component to the success of this individual. In addition, the successful candidate will:

  • Perform Manager on Duty shifts.
  • Ensure property hiring and employee practices comply with company and legal requirements striving for a culturally diverse workforce
  • Select, train, and direct department supervisors and other associates as necessary keeping them well versed in all policies and procedures
  • Remain highly visible and be readily available for guests at all times
  • Aggressively reduce accidents, and minimize worker’s compensation and unemployment claims and resulting costs
  • Perform other duties as assigned to meet business objectives

Apply Now

Lynchburg, VA

The Virginian Hotel

Marshall Hotels & Resorts, a premier management company responsible for performance in an eclectic group of branded and independent hotels throughout the United States, is seeking a proven Chief Engineer. The ideal candidate will have a passion for service to ensure that the guest experience is a memorable one.

The Chief Engineer must be able to operate effectively in a hands on, team oriented environment. The successful candidate will be responsible for but not limited to the following:

  • Determines work procedures, prepares work schedules and expedites work flow.
  • Issues written and oral instructions
  • Assigns duties and examines work for exactness, neatness and conformance to policies and procedures.
  • Studies and standardizes procedures to improve efficiency of subordinates.
  • Maintains harmony among workers and resolves grievances.
  • Prepares composite reports from individual reports of subordinates.
  • Adjusts errors and resolves complaints.
  • Prepares and documents budget requests; administers adopted budget in department.
  • Assists subordinates in performing duties, as needed.
  • Reviews private project development plans for compliance with codes, regulations and standards, adequacy of applications for permits and compliance with approved plans.
  • Coordinates and/or undertakes the development or update of the city Transportation Improvement Program (T.I.P.), Comprehensive Sewer Plan, Comprehensive Water Plan, the Capital Improvement
  • Program and other plans involving the municipal infrastructure.
  • Determines applicable codes, regulations and requirements for assigned projects.
  • Coordinates the preparation of or develops engineering plans and specifications, coordinates required advertising for bids, reviews construction bids and makes necessary recommendations based on lowest and best bids, competency of vendors and consultants and the selection criteria.
  • Provides project management for the construction of the municipal public works projects. Oversees assigned projects to ensure contractor compliance with time and budget parameters for the project.
  • Coordinates the preparation of or develops, reviews and updates the sanitary sewer, water, storm drainage and street system maps, databases and comprehensive plans.
  • Prepares and administers the department budget in assigned area of responsibility.
  • Maintains the engineering library and infrastructure records.
  • Maintains city subdivision and public works standards.
  • Assures as-built records of projects and documents necessary changes for the operation and maintenance programs.
  • Responds to public or other inquiries relative to engineering procedures on specific projects and other information. Evaluates issues and options regarding municipal public works and makes recommendations.
  • Reviews utility permits, street use permits, franchise utility permits, etc.
  • Maintains regular contact with consulting engineers, construction project engineers, city, county, state and federal agencies, professional and technical groups and the general public regarding division activities and services.
  • Assists in the evaluation of transportation and traffic impact of development proposals, permits, rezones, plats, etc. Prepares traffic, utility and other studies and reports.
  • Provides intersection signal and channelization design. Develops and maintains a pavement management system.
  • Adhere to all Hilton energy programs including Light Stay.

Apply Now

Jacksonville, FL

Travelodge Inn & Suites Jacksonville Airport

Marshall Hotels & Resorts, is seeking a proven Assistant General Manager candidate to help lead a property to sustainable success. We are currently seeking an experienced Assistant General Manager to help oversee all facets of the Travelodge Inn & Suites Jacksonville Airport, located at 1153 Airport Road, Jacksonville, FL 32218. The successful candidate is one that values his or her associates based on the understanding that it is the line managers and staff members that create the service environment and the Guest experience that ensures success in our hotels. While the successful candidate need not be certified in the accounting field, he or she will be responsible for reading and understanding the property’s budget and profit and loss statements; be able to affect change in expenses to accommodate revenue variations; oversee staffing levels and understand the impact of labor costs; and be able to support the day-to-day sales effort and marketing initiatives. Human resource management and the creation of a “team culture” is a key component to the success of this individual.  In addition, the successful candidate will:

THE SUCCESSFUL CANDIDATE WILL:

  • Perform Manager on Duty shifts.
  • Ensure property hiring and employee practices comply with company and legal requirements striving for a culturally diverse workforce
  • Select, train, and direct department supervisors and other associates as necessary keeping them well versed in all policies and procedures
  • Remain highly visible and be readily available for guests at all times
  • Aggressively reduce accidents, and minimize worker’s compensation and unemployment claims and resulting costs
  • Perform other duties as assigned to meet business objectives

Apply Now

Vienna, VA

Hawthorn Suites Vienna / Tyson's Corner

Marshall Hotels & Resorts, a premier management company responsible for performance in an eclectic group of branded and independent hotels throughout the United States, is currently seeking a highly motivated individual to join our team at the Hawthorn Suites Vienna / Tysons Cornerlocated at 8616 Westwood Center Drive, Vienna, VA 22182 as a Front Desk Agent.

The Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality.

  • Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
  • Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
  • Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
  • Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
  • Close guest accounts at the time of check out and ensure guest’s satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
  • Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
  • Adheres to all company policies and procedures, follows safety and security procedures and rules.
  • Perform any related duties as requested by supervisor/manager.

Apply Now

Vienna, VA

Hawthorn Suites Vienna / Tysons Corner

Marshall Hotels & Resorts, a premier management company responsible for performance in an eclectic group of branded and independent hotels throughout the United States, is seeking a proven Executive Housekeeper candidate. This is an outstanding opportunity for a proven leader to lead our housekeeping team at the Hawthorn Suites Vienna / Tysons Corner located at 8616 Westwood Center Drive, Vienna, VA 22182.

The Executive Housekeeper is responsible for the daily operation of the Housekeeping Department necessary to maintain guest rooms and public areas to the highest standards.

JOB RESPONSIBILITIES:

  • Supervises housekeeping and laundry staff: hiring, terminating, performance evaluations, training and development.
  • Assists general manager in the development of the department’s annual budget. Monitors performance against plan.
  • Establishes and maintains cost control systems for staffing, inventories (linen, terry, OS&E and cleaning supplies).
  • Enforces policies and procedures.
  • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
  • Schedules staff according to labor standards and forecasted business levels.
  • Prepares daily assignment sheets for all housekeeping and laundry associates.
  • Maintains cleanliness quality based on hotel objectives and brand standards.
  • Monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices.
  • Compiles and reports accurate status of “the house” to the front desk department.
  • Works with the Security Office to enforce standard procedures for the acceptance, security and return on guest lost and found items.
  • Maintains standard procedures for security of rented and leased equipment.
  • Maintains productivity and labor cost goals.
  • Works with finance to conducts formal inventories of linen, supplies and equipment as required.
  • Orders and receives supplies so as to maintain adequate inventory levels
  • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day.
  • Maintains departmental key control.
  • Maintains deep cleaning program.
  • Acts as Manager on Duty as required.
  • Conducts monthly department meetings.
  • Attends weekly staff meetings.
  • Complete projects as directed by management.

Apply Now

Southbury, CT

Heritage Hotel & Conference Center

Marshall Hotels & Resorts, a premier management company responsible for performance in an eclectic group of branded and independent hotels throughout the United States, is seeking a proven Director of Sales & Marketing candidate.  This is an outstanding opportunity for a dynamic sales and marketing leader for the newly renovated Heritage Hotel & Conference Center located in Southbury, CT.

The successful candidate will develop and solicit business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel and conference center. Only candidates with hotel experience will be considered. Essential job functions include:

  • Effectively source and solicit sales efforts through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel and conference center business
  • The ability to actively sell using a “grass root” sales mentality using internet prospecting to identify and close new business
  • Continue relationships with current clients and identify new business from a result of the relationship
  • Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes
  • Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets
  • Develop and conduct persuasive verbal sales presentations to prospective clients
  • Meet with and entertain clients some of which will require travel
  • Communicate both verbally and in writing to provide clear direction to the staff
  • Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions
  • Organize and/or attend scheduled Sales Department and related meetings

Apply Now

Ocean City, MD

Rideau Motor Inn

Marshall Hotels & Resorts, a premier management company responsible for performance in an eclectic group of branded and independent hotels throughout the United States, is currently seeking a highly motivated individual to join our team at the Rideau Motor Inn as a General Manager. The Rideau Motor Inn is located between 1st and 2nd Streets, Oceanside on the boardwalk in the resort town of Ocean City, Maryland.

This is a working GM position with year-round employment in a seasonal hotel. Our ideal candidate is positive, talented, aggressive, energetic, creative and highly self-motivated. The successful candidate must have experience working as a General Manager with an overall focus on revenue. We are looking for a hands-on team member that can oversee the day-to-day operations and financial performance of the hotel. The General Manager should have strong experience in hotel operations including the financial performance, operational controls, ensuring guest satisfaction and management of a strong team.

Job Requirements

The successful candidate will have:

  • A minimum of 2 years’ experience as a General Manager at either branded or independent hotels
  • Verifiable history in financial performance, guest satisfaction and revenue performance
  • Excellent communication skills to lead teams, work with customers and guests
  • Solid leadership abilities to manage and motivate the workforce

Apply Now

Gaithersburg, MD

Hilton Washington DC North

Marshall Hotels & Resorts, a premier management company responsible for performance in an eclectic group of branded and independent hotels throughout the United States, is seeking a proven Group SMERFE and Tour and Travel Sales Manager in Gaithersburg MD.  The Hilton Washington DC North, located on Perry Parkway, will begin to transform into the DoubleTree by Hilton in June with a $14M renovation to be completed by Q1 2020.

The Group SMERFE and Tour and Travel Sales Manager is responsible for growing overall revenue and profitability, while maximizing customer satisfaction from pre-event planning through post-event phases of service. Solicit new and repeat business through a proactive sales approach that incorporates consultative selling skills. Cultivate and maintain relationships with key hotel personnel to enhance the overall business relationship with hotel.

JOB RESPONSIBILITIES

  • Solicit and secure business for hotel through a proactive, consultative sales approach and utilize Hotel’s sales process
  • Utilize current software systems (Delphi FDC), marketing tools and standard documents
  • Implement and update hotel marketing tools as needed
  • Write and utilize a quarterly sales action plan
  • Cultivate and maintain relationships with key hotel personnel and meet client needs through attending client meetings, creating and maintaining organized show files and responding to client concerns, questions and problems
  • Assist with reporting as necessary on a weekly/monthly basis
  • Provide operational support during shows, driving sales programs with team members and conduct training as needed
  • Ability to work in a position that has a high volume of accounts and occasional quick turnaround time

Apply Now

Lancaster, PA

Holiday Inn Lancaster

Marshall Hotels & Resorts, a premier management company responsible for performance in an eclectic group of branded and independent hotels throughout the United States, is seeking a proven Sales Manager at the newly opened Holiday Inn Downtown Lancaster!

The Sales Manager is responsible for growing overall revenue and profitability, while maximizing customer satisfaction from pre-event planning through post-event phases of service. Solicit new and repeat business through a proactive sales approach that incorporates consultative selling skills. Cultivate and maintain relationships with key hotel personnel to enhance the overall business relationship with hotel.

JOB REQUIREMENTS

  • Solicit and secure business for hotel through a proactive, consultative sales approach and utilize Hotel’s sales process
  • Utilize an understanding of costs associated with sales, including labor, commission and equipment outsourcing (i.e. audio, visual, lighting, etc) and work within established profitability guidelines
  • Utilize current software systems (STS), marketing tools and standard documents
  • Implement and update hotel marketing tools as needed
  • Cultivate and maintain relationships with key hotel personnel and meet client needs through attending client meetings, creating and maintaining organized show files and responding to client concerns, questions and problems
  • Assist with reporting as necessary on a weekly/monthly basis
  • Provide operational support during shows, driving sales programs with team members and conduct training as needed

Apply Now

410.749.8464
info@marshallhotels .com
South Division Street Salisbury, Maryland, 21804, United States