Become Part of Our Team

Career Opportunities

Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. Thank you in advance for your interest in Marshall Hotels & Resorts.

Our list of Current Job Opportunities are below.

If you don’t see a position that interests you and would like to be considered for a future opportunity with our group, please submit your resume or job application under APPLY FOR FUTURE OPPORTUNITIES TAB or email your resume to: careers@marshallhotels.com

Easton, PA

Grand Eastonian Hotel & Suites

We are currently seeking a highly motivated and experienced hospitality professional to join our team as a Director of Operations at the Grand Eastonian Hotel & Suites who can help lead the property to sustainable success.

Job Description

Become Part of the Marshall Team……

Marshall Hotels & Resorts, is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development and growth across the whole organization.

Primary Responsibilities

As Director of Operations, you would be responsible for directing and overseeing Operations, the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Work in conjunction with the Regional Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
  • Assist the development of meaningful, achievable hotel budgets and other short- and long-term hotel strategic goals.
  • Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded.
  • Respond to audits that are completed by the company to ensure continual improvement is achieved.
  • Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
  • Ensure that costs are controlled throughout the operational departments and results are analyzed regularly to highlight problem areas and take appropriate action.
  • Support the Front Desk in the daily operations of the Front Office and Housekeeping Departments.
  • Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations
  • Conduct facility inspections.
  • Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting, and complying with contractor bidding standard.
  • Obtain required licenses and permits to ensure full compliance with codes, regulations, and safety standards.
  • Direct department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation.
  • Monitor and develop team member performance including providing supervision and professional development, conducting counseling and evaluations, as well as delivering recognition and reward.
  • Complete payroll bi-weekly.
  • Complete Daily Accounting Report.
  • Assist or complete employee scheduling.
  • Maintain high standards of personal appearance and grooming.
  • Recruit, interview, and train team members.
  • Comply and exceed hotel and company Service Standards.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, AFLAC plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

Job Requirements

To be successful in this role, you must have the following qualifications, attitude, behaviors, skills, and values:

  • Minimum of 5 years previous experience in the same or similar role.
  • A degree in Hotel Management or equivalent experience preferred.
  • Strong commercial acumen, preferably with experience in Rooms Management.
  • Experience in managing budgets, revenue proposals and forecasting results
  • In-depth knowledge of the hotel / leisure / service sector.
  • Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets.
  • Accountable and resilient with the ability to work under pressure.
  • Knowledge of hotel property management systems.
  • We are looking for local candidates for this position. MHR will not pay to relocate any potential candidates.

Apply Now

Allentown, PA

Americus Hotel

We are currently seeking a highly motivated and experienced hospitality professional to join our team as a Pre-opening Sales Manager at the Americus Hotel by Wyndham who can help lead the property to sustainable success. The Americus Hotel by Wyndham, located 549 Hamilton Street, Allentown PA is scheduled to open in Q4 2020.

Job Description

Become Part of the Marshall Team……

Marshall Hotels & Resorts, is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development and growth across the whole organization.

The Sales Manager is responsible for establishing the pre-opening sales effort, identifying key local accounts, and creating awareness and exactment in the Allentown area. Solicit business through a proactive sales approach that incorporates consultative selling skills. Cultivate and maintain relationships with key hotel personnel to enhance the overall business relationship with hotel.

Job Description

  • Solicit and secure business for hotel through a proactive, consultative sales approach and utilize Hotel’s sales process
  • Utilize current software systems (STS), marketing tools and standard documents
  • Implement and update hotel marketing tools as needed
  • Write and utilize a quarterly sales action plan
  • Cultivate and maintain relationships with key hotel personnel and meet client needs through attending client meetings, creating and maintaining organized show files and responding to client concerns, questions, and problems
  • Assist with reporting as necessary on a weekly/monthly basis
  • Provide operational support during shows, driving sales programs with team members and conduct training as needed
  • Ability to work in a position that has a high volume of accounts and occasional quick turnaround time

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Sales bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com or for future consideration, email your resume to careers@marshallhotels.com.

Job Requirements

 Job Requirements

Only those candidates that meet the following criteria will be considered:

  • 4 years of prior hotel sales experience required– Wyndham experience preferred
  • Knowledge of hospitality industry and sales processes
  • Ability to read and decipher financial reports and records
  • Complete required Brand Sales Training
  • Strong written and verbal communication skills
  • Highly organized with strong time management
  • Ability to travel as needed
  • Basic computer skills: Excel, Word, Outlook
  • Ability to work nights, weekends and holidays as needed
  • The ability to lift up to 30 pounds
  • All other duties as assigned

Apply Now

Clemson, SC

Best Western Plus University Inn & Conference Center

We are currently seeking a highly motivated and experienced hospitality professional to join our team as a General Manager at the Best Western Plus University Inn & Conference Center in Clemson, SC who can help lead the property to sustainable success.

Job Description

Become Part of the Marshall Team……

Marshall Hotels & Resorts, is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development and growth across the whole organization.

Job Description

The successful candidate is one that values his or her associates based on the understanding that it is the line managers and staff members that create the service environment and the Guest experience that ensures success in our hotels. While the successful candidate need not be certified in the accounting field, he or she will be responsible for reading and understanding the property’s budget and profit and loss statements; be able to affect change in expenses to accommodate revenue variations; oversee staffing levels and understand the impact of labor costs; and be able to support the day-to-day sales effort and marketing initiatives. Human resource management and the creation of a “team culture” is a key component to the success of this individual. In addition, the successful candidate will:

  • Ensure property hiring and employee practices comply with company and legal requirements striving for a culturally diverse workforce
  • Select, train, and direct department supervisors and other associates as necessary keeping them well versed in all policies and procedures
  • Have current knowledge of hotel rates, strategies, discounts and promotions
  • Lead the sales effort of the hotel, including developing new accounts, maintaining existing accounts, implementation of sales and marketing strategies so as to maximize profits of the hotel while maintaining customer satisfaction
  • Remain highly visible and be readily available for guests at all times
  • Aggressively reduce accidents, and minimize worker’s compensation and unemployment claims and resulting costs
  • Perform a high level of oversight of Food & Beverage operations
  • Perform other duties as assigned to meet business objectives

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • General Manager bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, AFLAC plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • 401k retirement plan
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com or for future consideration, email your resume to careers@marshallhotels.com.

Job Requirements

 Job Requirements

Only those candidates that meet the following criteria will be considered:

  • Minimum of two (2) years’ experience as a General Manager of a branded hotel property.
  • Experienced GM with branded hotel (Hilton/Marriott/IHG) experience given preferred consideration
  • Verifiable history of leading a hotel to success in terms of financial performance (P&L), guest satisfaction (branded hotel GSS or similar scores), and revenue performance (STAR)Track record of employment stability
  • Thorough understanding of budget creation and implementation
  • Professional references from the hospitality industry
  • Experience working through a PIP preferred
  • Organized, goal oriented, self-motivated and energetic with a strong desire to achieve success
  • Ability to drive GOP, Flow thru and NOI per key

Apply Now

Ocean City, MD

We are currently seeking a highly motivated and experienced hospitality professional to join our team as a Task Force General Manager at a limited-service hotel located in Ocean City, Maryland who can help lead the property to sustainable success. This initial assignment will be 3 months in duration, is available immediately and has the opportunity for future assignments based on performance.

Job Description

Become Part of the Marshall Team……

Marshall Hotels & Resorts, is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

First and foremost, we are all here to assist our guests. Everything else is secondary. If you don’t see our associates assisting a guest, you’re bound to watch them assisting someone who is…….Mike Marshall, President & CEO

You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development and growth across the whole organization.

We are currently seeking a highly motivated and experienced hospitality professional to join our team as a General Manager at the Hampton Inn & Suites California University – Pittsburgh who can help lead the property to sustainable success.

We are for candidates to oversee all facets of this limited service hotel located at 200 Technology Dr, Coal Center, PA. This location requires hands on professionals to oversee the day-to-day operations and financial performance of our hotel in cooperation with Marshall’s proven corporate support structure. Experienced GMs only need apply. Hilton experience, as well as some experience in Sales is preferred.

Job Description

The successful candidate is one that values his or her associates based on the understanding that it is the line managers and staff members that create the service environment and the Guest experience that ensures success in our hotels. While the successful candidate need not be certified in the accounting field, he or she will be responsible for reading and understanding the property’s budget and profit and loss statements; be able to affect change in expenses to accommodate revenue variations; oversee staffing levels and understand the impact of labor costs; and be able to support the day-to-day sales effort and marketing initiatives. Human resource management and the creation of a “team culture” is a key component to the success of this individual. In addition, the successful candidate will:

  • Ensure property hiring and employee practices comply with company and legal requirements striving for a culturally diverse workforce
  • Select, train, and direct department supervisors and other associates as necessary keeping them well versed in all policies and procedures
  • Have current knowledge of hotel rates,      strategies, discounts and promotions
  • Lead the sales effort of the hotel, including developing new accounts, maintaining existing accounts, implementation of sales and marketing strategies so as to maximize profits of the hotel while maintaining customer satisfaction
  • Remain highly visible and be readily available for guests at all times
  • Aggressively reduce accidents, and minimize worker’s compensation and unemployment claims and resulting costs
  • Be very hands-on to support the operation in all departments including housekeeping, front desk, laundry, etc.
  • Perform other duties as assigned to meet business objectives

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off
  • Company-sponsored health plans including dental, vision, life, LTD, STD, AFLAC plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com or for future consideration, email your resume to careers@marshallhotels.com.

Job Requirements

 Job Requirements

Only those candidates that meet the following criteria will be considered:

  • Minimum of two (2) years’ experience as a General Manager of a branded hotel property.
  • Experienced GM with branded hotel (Hilton/Marriott/IHG) experience in a task force role given preferred consideration
  • Experience with Franchise Property Management systems; experience with Room Master (InnQuest) preferred.
  • Verifiable history of leading a hotel to success in terms of financial performance (P&L), guest satisfaction (branded hotel GSS or similar scores), and revenue performance (STAR)Track record of employment stability
  • Thorough understanding of budget creation and implementation
  • Professional references from the hospitality industry
  • Experience working through a PIP preferred
  • Organized, goal oriented, self-motivated and energetic with a strong desire to achieve success
  • Ability to drive GOP, Flow thru and NOI per key

Apply Now

410.749.8464
info@marshallhotels .com
South Division Street Salisbury, Maryland, 21804, United States