Become Part of Our Team

Career Opportunities

Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. Thank you in advance for your interest in Marshall Hotels & Resorts.

Our list of Current Job Opportunities are below.

If you don’t see a position that interests you and would like to be considered for a future opportunity with our group, please submit your resume or job application under APPLY FOR FUTURE OPPORTUNITIES TAB or email your resume to: careers@marshallhotels.com

Auburn, AL

Staybridge Suites

We are currently seeking a highly motivated and experienced hospitality professional to join our team as a General Manager at the Staybridge Suites in Auburn, AL who can help open this newly built property that is set to open in early summer 2021.

Job Description

The successful candidate is one that values his or her associates based on the understanding that it is the line managers and staff members that create the service environment and the Guest experience that ensures success in our hotels. While the successful candidate need not be certified in the accounting field, he or she will be responsible for reading and understanding the property’s budget and profit and loss statements; be able to affect change in expenses to accommodate revenue variations; oversee staffing levels and understand the impact of labor costs; and be able to support the day-to-day sales effort and marketing initiatives. Human resource management and the creation of a “team culture” is a key component to the success of this individual. In addition, the successful candidate will:

  • Ensure property hiring and employee practices comply with company and legal requirements striving for a culturally diverse workforce.
  • Select, train, and direct department supervisors and other associates as necessary keeping them well versed in all policies and procedures.
  • Have current knowledge of hotel rates, strategies, discounts, and promotions.
  • Lead the sales effort of the hotel, including developing new accounts, maintaining existing accounts, implementation of sales and marketing strategies so as to maximize profits of the hotel while maintaining customer satisfaction.
  • Remain highly visible and be readily available for guests at all times.
  • Aggressively reduce accidents and minimize worker’s compensation and unemployment claims and resulting costs.
  • Perform a high level of oversight of Food & Beverage operations.
  • Perform other duties as assigned to meet business objectives.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • General Manager bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

Job Requirements:

Only those candidates that meet the following criteria will be considered:

  • Minimum of two (2) years’ experience as a General Manager of a branded hotel property.
  • Experienced GM with branded hotel (Hilton/Marriott/IHG) experience given preferred consideration.
  • Verifiable history of leading a hotel to success in terms of financial performance (P&L), guest satisfaction (branded hotel GSS or similar scores), and revenue performance (STAR)Track record of employment stability.
  • Thorough understanding of budget creation and implementation.
  • Professional references from the hospitality industry.
  • Experience working through a PIP preferred.
  • Organized, goal oriented, self-motivated and energetic with a strong desire to achieve success.
  • Ability to drive GOP, Flow thru and NOI per key.

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Apply Now

Fort Worth, TX

Holiday Inn

We are currently seeking a highly motivated and experienced hospitality professional to join our team as a General Manager at the just opened Holiday Inn in Fort Worth, TX who can help this newly built property to get to the next level in Service, Teamwork, and Revenue! We are looking for a leader who leads by example and doesn’t mind interacting with the associates and working side by side with them to ensure brand compliance, train for excellent service, and manage according to reasonable budgets. The right candidate will be honest in their interactions and an individual that will treat the hotel as it were their own. We need a self-starter that can work with a minimum of supervision. Looking for a winner and we offer solid compensation, believe in having fun at work, and have a generous benefit and bonus program. Only LEADERS need apply.

Job Description

The successful candidate is one that values his or her associates based on the understanding that it is the line managers and staff members that create the service environment and the Guest experience that ensures success in our hotels. While the successful candidate need not be certified in the accounting field, he or she will be responsible for reading and understanding the property’s budget and profit and loss statements; be able to affect change in expenses to accommodate revenue variations; oversee staffing levels and understand the impact of labor costs; and be able to support the day-to-day sales effort and marketing initiatives. Human resource management and the creation of a “team culture” is a key component to the success of this individual. In addition, the successful candidate will:

  • Ensure property hiring and employee practices comply with company and legal requirements striving for a culturally diverse workforce.
  • Select, train, and direct department supervisors and other associates as necessary keeping them well versed in all policies and procedures.
  • Have current knowledge of hotel rates, strategies, discounts, and promotions.
  • Lead the sales effort of the hotel, including developing new accounts, maintaining existing accounts, implementation of sales and marketing strategies so as to maximize profits of the hotel while maintaining customer satisfaction.
  • Remain highly visible and be readily available for guests at all times.
  • Aggressively reduce accidents and minimize worker’s compensation and unemployment claims and resulting costs.
  • Perform a high level of oversight of Food & Beverage operations.
  • Perform other duties as assigned to meet business objectives.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • General Manager bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

Job Requirements:

Only those candidates that meet the following criteria will be considered:

  • Minimum of two (2) years’ experience as a General Manager of a branded hotel property.
  • Experienced GM with branded hotel (Hilton/Marriott/IHG) experience given preferred consideration.
  • Verifiable history of leading a hotel to success in terms of financial performance (P&L), guest satisfaction (branded hotel GSS or similar scores), and revenue performance (STAR)Track record of employment stability.
  • Thorough understanding of budget creation and implementation.
  • Professional references from the hospitality industry.
  • Experience working through a PIP preferred.
  • Organized, goal oriented, self-motivated and energetic with a strong desire to achieve success.
  • Ability to drive GOP, Flow thru and NOI per key.

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Apply Now

Ocean City, MD

Rideau Motor Inn

We are currently seeking a highly motivated and experienced hospitality professional to join our team as a General Manager at the Rideau Motor Inn in Ocean City, MD who can help lead the property to sustainable success.

Job Description

This is a working GM position with year-round employment in a seasonal hotel. Must have experience working as a Front Office Manager / AGM with an overall focus on revenue. Ideal candidates should have strong hand-on experience in operations including the financial performance, operational controls, ensuring guest satisfaction and management of a strong team.

The successful candidate will have a minimum of 1 years’ experience as a hands-on Front Office Manager or AGM at a hotel, excellent communication skills to lead teams and work with guests, and solid leadership abilities to motivate the workforce.

  • Ensure property hiring and employee practices comply with company and legal requirements striving for a culturally diverse workforce.
  • Select, train, and direct supervisors and other associates as necessary keeping them well versed in all policies and procedures.
  • Have current knowledge of hotel rates, strategies, discounts, and promotions.
  • Lead the sales effort of the hotel, including developing new accounts, maintaining existing accounts, implementation of sales and marketing strategies so as to maximize profits of the hotel while maintaining customer satisfaction.
  • Remain highly visible and be readily available for guests at all times.
  • Aggressively reduce accidents and minimize worker’s compensation and unemployment claims and resulting costs.
  • Perform Payroll processing and Accounting functions.
  • Perform other duties as assigned to meet business objectives.

Job Requirements

Only those candidates that meet the following criteria will be considered:

  • Minimum of one (1) years’ experience as an AGM or Front Office Manager of a hotel property.
  • Verifiable history of working with the hotel team to success in terms of financial performance (P&L), guest satisfaction (branded hotel GSS or similar scores), and revenue performance (STAR)Track record of employment stability.
  • Understanding of working within a budget.
  • Professional references from the hospitality industry.
  • Organized, goal oriented, self-motivated, and energetic with a strong desire to achieve success.
  • Ability to drive GOP, Flow thru and NOI per key.
  • Very Hands-on position working front desk/night audit, housekeeping, laundry as needed while handling the overall operations.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • General Manager bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, AFLAC plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care-
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Apply Now

Gaithersburg, MD

Doubletree by Hilton Gaithersburg

We are currently seeking a highly motivated and experienced hospitality professional to join our team at the DoubleTree by Hilton Gaithersburg as a Chief Engineer who can help lead the property to sustainable success.

The Chief Engineer is responsible for the daily operation of the Engineering Department necessary to maintain guest rooms and public areas to the highest standards.

Job Description:

  • Interview, hire, train, and manage engineering team to successfully achieve the objectives of the Engineering Department.
  • Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing, etc.) and other equipment throughout the hotel.
  • Ensure the performance of preventative maintenance assignments on a scheduled basis.
  • Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
  • Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
  • Service the hotel’s pool, including adjusting chemicals and cleaning filters, and completing maintenance request forms and record logs.
  • Maintain the building exterior according to Company and brand standards.
  • Maintain franchise standards and follow up on inspection deficiencies.
  • Coordinate compliance of and oversee service contracts.
  • Implement and maintain engineering department minimum standards.
  • Assist General Manager with capital plan development.
  • Actively participate in safety plans and energy improvements.
  • Communicate both verbally and in writing to provide clear direction to staff.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • 401k retirement plan
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at http://www.marshallhotels.com

Job Requirements

Abilities Required:

5 Years of experience as a Chief Engineer at a similarly sized property is required.

  • Must have the ability to communicate in English. Must always maintain a professional appearance and manner. Must communicate well with guests.
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
  • Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
  • Must be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
  • Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Must be willing and able to be responsive to complaints about maintenance.
  • Must be able to use your extensive knowledge and talent for team management to ensure operations are smooth and facilities fully functioning for optimal guest experience; ensure equipment is well maintained and maintenance contracts are expertly negotiated and valid; and conduct inspections and drills.
  • Must be able to lead a motivated team of maintenance techs by modeling the way, by empowering, and coaching throughout the employment lifecycle. Must be able to create an environment that is engaging, where motivated people want to join, learn, do their best, and advance.
  • Must be able to use experience and knowledge to develop and manage the divisions budget and capital expenditure plan.

Apply Now

Yonkers, NY

Hampton Inn & Suites Yonkers-Westchester

We are currently seeking a highly motivated and experienced hospitality professional to join our team at the Hampton Inn & Suites Yonkers as an Executive Housekeeper who can help lead the property to sustainable success.

The Executive Housekeeper is responsible for the daily operation of the Housekeeping Department necessary to maintain guest rooms and public areas to the highest standards.

JOB RESPONSIBILITIES

  • Supervises housekeeping and laundry staff: hiring, terminating, performance evaluations, training, and development.
  • Assists general manager in the development of the department’s annual budget. Monitors performance against plan.
  • Establishes and maintains cost control systems for staffing, inventories (linen, terry, OS&E and cleaning supplies).
  • Enforces policies and procedures.
  • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
  • Schedules staff according to labor standards and forecasted business levels.
  • Prepares daily assignment sheets for all housekeeping and laundry associates.
  • Maintains cleanliness quality based on hotel objectives and brand standards.
  • Monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices.
  • Compiles and reports accurate status of “the house” to the front desk department.
  • Works with the General Manager to enforce standard procedures for the acceptance, security and return on guest lost and found items.
  • Maintains standard procedures for security of rented and leased equipment.
  • Maintains productivity and labor cost goals.
  • Works with finance to conducts formal inventories of linen, supplies and equipment as required.
  • Orders and receives supplies so as to maintain adequate inventory levels.
  • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day.
  • Maintains departmental key control.
  • Maintains deep cleaning program.
  • Acts as Manager on Duty as required.
  • Conducts monthly department meetings.
  • Attends weekly staff meetings.
  • Complete projects as directed by management.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • 401k retirement plan
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at http://www.marshallhotels.com

JOB REQUIREMENTS

Over two year’s managerial experience in Housekeeping or a hospitality service-related field with high customer/client contact required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be bilingual, able to communicate in Spanish and English
  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task and establish priorities.
  • Ability to maintain organization in a changing environment.
  • Exhibits initiative, responsibility, flexibility, and leadership.
  • Possesses a thorough knowledge of contract administration and office procedures.
  • Ability to use working knowledge of working environment to meet established goals and objectives.
  • Computer skills to include: Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook, and ability to learn front office system.

Apply Now

Allentown, PA

The Americus Hotel

We are currently seeking a highly motivated and experienced hospitality professional to join our team at the Americus Hotel as a Catering/Group Sales Manager who can help lead the property to sustainable success. This historic property is currently under renovations and is set to open in April of 2021.

The Catering/Group Sales Manager is responsible for growing overall revenue and profitability, while maximizing customer satisfaction from pre-event planning through post-event phases of service. Solicit new and repeat business through a proactive sales approach that incorporates consultative selling skills. Cultivate and maintain relationships with key hotel personnel to enhance the overall business relationship with hotel.

JOB REQUIREMENTS:

  • Respond to a high volume of incoming catering opportunities including e-mails, walk-ins, phone calls and wedding website inquiries.
  • Actively identifying, qualifying and soliciting new and existing accounts that have a real business need for lodging and/or catering events and meet the overall profitability requirements for the property.
  • Booking, selling, planning and coordinating events with a special focus on weddings, and social events while assuring the highest level of customer service.
  • Build and strengthen relationships with existing and new customers to enable future bookings.
  • Execute contracts and BEO’s, prepare invoices for daily events and ensure timeliness of final payments and deposits.
  • Understand the overall wedding and social market, competitor’s strengths and weaknesses, economic trends, supply and demand, and how to sell against them.
  • Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations.
  • Execute a successful solicitation to exceed activity and production goals. Create and implement promotions to attract new customers and stimulate repeat business objectives.
  • Effectively utilize all sources of industry and competitive intelligence to uncover business opportunities and market trends for the required segment.
  • Conduct direct sales calls, telemarketing activities, local market blitzes and hotel tours.
  • Collaborate with key sales leaders blending hotel property needs with available market opportunities to achieve overall top line revenue targets.
  • Participate in networking events conducted in the morning or evening to represent the hotel.
  • Works directly with clients and wedding planners gathering necessary information for menu planning, floor plans, room set-up, timeliness, rental orders, décor, cost, and billing details and any other requirements pertinent to their event in a timely manner and assist with those items as necessary.
  • Interacts effectively with all departments within the hotel to ensure guest satisfaction and a positive work environment.
  • Assists in organizing on-site bridal events and attend outside bridal shows.
  • Assists with maintaining social media sites including but not limited to the hotel website.
  • Follow up appropriately with past appointments and report any issues and/or client inquiries to the Director of Sales.

JOB QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Prior hotel catering and group sales experience or event experience required.
  • Recent and relevant hotel sales experience is required for this opportunity.
  • Knowledge of Delphi, Word, Excel.
  • Complete required Sales Reports.
  • Strong written and verbal communication skills.
  • Ability to travel if needed.
  • Valid Driver’s License required.
  • Basic computer skills: Excel, Word, Outlook.
  • Ability to work nights, weekends and holidays as needed.
  • The ability to lift up to 30 pounds.
  • All other duties as assigned.

EDUCATION and/or EXPERIENCE:

  • 4 years of sales or hospitality experience.
  • Prior sales experience required.
  • Knowledge of hospitality industry and sales processes.
  • Ability to read and decipher financial reports and records.
  • Strong written and verbal communication skills.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Sales bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, AFLAC plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com

Apply Now

Allentown, PA

The Americus Hotel

We are currently seeking a highly motivated and experienced hospitality professional to join our team at the Americus Hotel as an Executive Housekeeper who can help lead the property to sustainable success. This historic property is currently under renovations and is set to open in April of 2021.

The Executive Housekeeper is responsible for the daily operation of the Housekeeping Department necessary to maintain guest rooms and public areas to the highest standards.

JOB RESPONSIBILITIES:

  • Supervises housekeeping and laundry staff: hiring, terminating, performance evaluations, training, and development.
  • Assists general manager in the development of the department’s annual budget. Monitors performance against plan.
  • Establishes and maintains cost control systems for staffing, inventories (linen, terry, OS&E and cleaning supplies).
  • Enforces policies and procedures.
  • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
  • Schedules staff according to labor standards and forecasted business levels.
  • Prepares daily assignment sheets for all housekeeping and laundry associates.
  • Maintains cleanliness quality based on hotel objectives and brand standards.
  • Monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices.
  • Compiles and reports accurate status of “the house” to the front desk department.
  • Works with the General Manager to enforce standard procedures for the acceptance, security and return on guest lost and found items.
  • Maintains standard procedures for security of rented and leased equipment.
  • Maintains productivity and labor cost goals.
  • Works with finance to conducts formal inventories of linen, supplies and equipment as required.
  • Orders and receives supplies so as to maintain adequate inventory levels.
  • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day.
  • Maintains departmental key control.
  • Maintains deep cleaning program.
  • Acts as Manager on Duty as required.
  • Conducts monthly department meetings.
  • Attends weekly staff meetings.
  • Complete projects as directed by management.

JOB REQUIREMENTS:

Over two year’s managerial experience in Housekeeping or a hospitality service-related field with high customer/client contact required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task and establish priorities.
  • Ability to maintain organization in a changing environment.
  • Exhibits initiative, responsibility, flexibility and leadership.
  • Possesses a thorough knowledge of contract administration and office procedures.
  • Ability to use working knowledge of working environment to meet established goals and objectives.
  • Computer skills to include: Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook, and ability to learn front office system.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, AFLAC plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com

Apply Now

Allentown, PA

The Americus Hotel

We are currently seeking a highly motivated and experienced hospitality professional to join our team at the Americus Hotel as a Food & Beverage Manager who can help lead the property to sustainable success. This historic property is currently under renovations and is set to open in April of 2021.

The Food & Beverage Manager is responsible for coordinating, supervising and managing all property food and beverage, kitchen and back of the house operations, while maintaining a profitable F&B department and high-quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. F&B Manager will be required to work in the Kitchen at times.

Job Responsibilities:

  • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Supervise and manage all F&B personnel.
  • Respond to guest complaints in a timely manner.
  • Participate in F&B budget, forecasting and monitor department performance with respect to the same. Perform any necessary follow-up.
  • Monitor industry trends and take appropriate action to maintain competitive and profitable operations.
  • Work with the General Manager and keep him informed of F&B issues as they arise.
  • Keep immediate manager fully informed of all problems or matters requiring his/her attention.
  • Coordinate and monitor all phases of Loss Prevention in the F&B department.
  • Prepare and submit required reports in a timely manner.
  • Participate in department monthly/quarterly/annual inventories; prepare and submit inventory reports to accounting in a timely manner.
  • Organize and conduct department meetings on a regular basis.
  • Monitor quality of service and product.
  • Cooperate in menu planning and preparation.
  • Ensure timely purchase of F&B items, within budget allocation.
  • Oversee operations of the employee cafeteria.
  • Ensure compliance with all local liquor laws, and health and sanitation regulations.
  • Ensure departmental compliance with SOP’s.
  • Ensure the training on SOP’s, report preparation, technical job tasks.
  • Attend and/or conduct departmental and hotel training etc.
  • Interview candidates for front-of-house and back-of-the house F&B positions and follow standards for hiring approvals.
  • Conduct and/or attend all required meetings.
  • Ensure overall guest satisfaction.

Job Qualifications:

  • At least 2 years of progressive experience in a hotel or a related field.
  • Must be proficient in Windows, Company approved spreadsheets and word processing.
  • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
  • Long hours sometimes required.
  • Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Marshall Hotels and Resorts Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, including wearing name tags.
  • Comply with management companies Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, AFLAC plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com

Apply Now

Allentown, PA

The Americus Hotel

We are currently seeking a highly motivated and experienced hospitality professional to join our team at the Americus Hotel as a Director of Sales who can help lead the property to sustainable success. The ideal candidate is one who has experience working in a full-service hotel environment with Corporations, Groups and Associations. This is an outstanding opportunity for a dynamic sales leader. This historic property is currently under renovations and is set to open in April of 2021.

JOB RESPONSIBILITIES:

  • Responsible for proactively soliciting and managing group / catering related opportunities.
  • Actively upsells each business opportunity to maximize revenue.
  • Continue relationships with current clients and identify new business from a result of the relationship.
  • The ability to actively sell using a “grass root” sales mentality.
  • Use of internet prospecting to identify and close new business.
  • Work with Regional Sales Director to achieve required personal and team related sales goals.
  • Have current knowledge of hotel rates, strategies, discounts, and promotions.
  • Respond to all sales inquiries, RFP’s, and other leads accurately, timely and in a professional manner.
  • Type correspondence, reports, and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed
  • Responsible for driving customer loyalty by delivering service excellence throughout each customer experience.
  • Team management experience required.
  • Other duties as determined by hotel management.

JOB REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 2 years of Director of Sales experience in hospitality.
  • Marriott / Hilton / IHG experience preferred.
  • Knowledge of Sales Systems, Word, Excel.
  • Complete required Sales Reports.
  • Ability to read and decipher financial reports and records.
  • Strong written and verbal communication skills.
  • Ability to travel if needed.
  • Valid Driver’s License required.
  • Ability to work nights, weekends and holidays as needed.
  • The ability to lift up to 30 pounds.
  • All other duties as assigned.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Sales bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, AFLAC plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com

Apply Now

Allentown, PA

The Americus Hotel

We are currently seeking a highly motivated and experienced hospitality professional to join our team at the Americus Hotel as an Executive Chef who can help lead the property to sustainable success. This historic property is currently under renovations and is set to open in April of 2021.

Job Responsibilities:

The Executive Chef is responsible for all aspects of managing and leading the kitchen and kitchen personnel, ensuring the quality preparation of all menu items and proper handling/storage of all food items in accordance with standards. Coordinates the purchase of all food and menu development while maintaining approved food and labor costs, to include monthly inventories to verify budgeted food costs will be maintained.

The following are examples only and are not intended to be all-inclusive or restrictive; other duties may be assigned as necessary.

  • Manage and direct a diverse crew of culinary professionals.
  • Hire, coach, train and direct all culinary staff members.
  • Maintain proper scheduling, employee reviews and initiate pay changes as needed.
  • Develop Sous Chef and Lead Cook to take on additional leadership and management duties.
  • Directly responsible for control of labor costs.
  • Establish presentation techniques and ensure quality standards.
  • Ensure proper equipment operation/maintenance, proper safety, and sanitation policies.
  • Responsible for all purchasing and planning of banquets as well as all outlets.
  • Achieve 100% guest satisfaction through plate presentation and taste.
  • Stay current and in compliance with all Brand Standards
  • Maintain a positive attitude which supports a team environment.
  • Promote positive public relations with special dietary requests and meet with potential wedding clients for tastings.
  • Effectively communicate both orally and in writing.
  • Maintain safety, including universal precautions, safe work practices, established fire/safety/disaster plans, risk management and security.
  • Solicit employee feedback, utilizes an open-door policy, and follow up with employees’ concerns to identify and address these issues.
  • Work closely with Sales & Catering to foster a client-oriented team environment and successful result.

Job Requirements:

To perform this job successfully an individual must be able to perform each essential job duty satisfactorily.

  • Four years’ experience as an Executive Chef or Executive Sous.
  • Proven track record of team management, organizational and coaching skills within the Heart-of-the House.
  • Solid understanding of a la carte and banquet revenue generation.
  • Comprehensive knowledge of expense control as it relates to BOH payroll and the forecasting/budgeting of expenses.
  • Experience with purchasing and inventory systems.
  • Creative menu development skills.
  • Strong technical literacy, including Microsoft Word and Excel, payroll management and point of sale systems.
  • Diplomatic team player able to foster relationships with employees and guests.
  • Maintain Serve Safe certification for self and supervisory food & beverage personnel.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, AFLAC plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com

 

Apply Now

Greensboro, NC

Hampton Inn Greensboro-Airport

We are currently seeking a highly motivated and experienced hospitality professional to join our team at the Hampton Inn Greensboro as a Director of Sales who can help lead the property to sustainable success. The ideal candidate is one who has experience working in a limited-service hotel environment with Corporations, Groups and Associations. This is an outstanding opportunity for a dynamic sales leader.

PRIMARY RESPONSIBILITIES

  • Effectively source out new corporate clients.
  • Continue relationships with current clients and identify new business from a result of the relationship.
  • The ability to actively sell using a “grass root” sales mentality.
  • Use of internet prospecting to identify and close new business.
  • Work with Regional Sales Director to achieve required sales goals.
  • Have current knowledge of hotel rates, strategies, discounts, and promotions.
  • Respond to all sales inquiries, RFP’s, and other leads accurately, timely and in a professional manner.
  • Type correspondence reports and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed.
  • Team management experience required.
  • Other duties as determined by hotel management.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Sales bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health, dental, vision, life, LTD, STD, AFLAC plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

JOB REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • A minimum of 2 years of proven Director of Sales experience in a hotel is required.
  • Hilton Experience is a plus.
  • Ability to read and decipher financial reports and records.
  • Travel will be required as needed.
  • Strong written and verbal communication skills.
  • The ability to lift up to 30 pounds.

 

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com or for future consideration, email your resume to careers@marshallhotels.com.

Apply Now

Ocean City, MD

Hampton Inn & Suites Ocean City Bayside

We are currently seeking a highly motivated and experienced hospitality professional to join our team at the Hampton Inn & Suites Ocean City Bayside as an Executive Housekeeper who can help lead the property to sustainable success.

The Executive Housekeeper is responsible for the daily operation of the Housekeeping Department necessary to maintain guest rooms and public areas to the highest standards.

JOB RESPONSIBILITIES:

  • Supervises housekeeping and laundry staff: hiring, terminating, performance evaluations, training, and development.
  • Assists general manager in the development of the department’s annual budget. Monitors performance against plan.
  • Establishes and maintains cost control systems for staffing, inventories (linen, terry, OS&E and cleaning supplies).
  • Enforces policies and procedures.
  • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
  • Schedules staff according to labor standards and forecasted business levels.
  • Prepares daily assignment sheets for all housekeeping and laundry associates.
  • Maintains cleanliness quality based on hotel objectives and brand standards.
  • Monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices.
  • Compiles and reports accurate status of “the house” to the front desk department.
  • Works with the General Manager to enforce standard procedures for the acceptance, security and return on guest lost and found items.
  • Maintains standard procedures for security of rented and leased equipment.
  • Maintains productivity and labor cost goals.
  • Works with finance to conducts formal inventories of linen, supplies and equipment as required.
  • Orders and receives supplies so as to maintain adequate inventory levels.
  • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day.
  • Maintains departmental key control.
  • Maintains deep cleaning program.
  • Acts as Manager on Duty as required.
  • Conducts monthly department meetings.
  • Attends weekly staff meetings.
  • Complete projects as directed by management.

JOB REQUIREMENTS:

Over two year’s managerial experience in Housekeeping or a hospitality service-related field with high customer/client contact required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task and establish priorities.
  • Ability to maintain organization in a changing environment.
  • Exhibits initiative, responsibility, flexibility and leadership.
  • Possesses a thorough knowledge of contract administration and office procedures.
  • Ability to use working knowledge of working environment to meet established goals and objectives.
  • Computer skills to include: Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook, and ability to learn front office system.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, AFLAC plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • 401k retirement plan
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com

Job Type: Full-time

Schedule:

  • Holidays
  • Monday to Friday
  • Weekends

Apply Now

410.749.8464
info@marshallhotels .com
South Division Street Salisbury, Maryland, 21804, United States