Become Part of Our Team

Career Opportunities

Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. Thank you in advance for your interest in Marshall Hotels & Resorts.

Our list of Current Job Opportunities are below.

If you don’t see a position that interests you and would like to be considered for a future opportunity with our group, please submit your resume or job application under APPLY FOR FUTURE OPPORTUNITIES TAB or email your resume to: careers@marshallhotels.com

Wytheville, VA

The Bolling Wilson Hotel

Marshall Hotels & Resorts is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. We are currently seeking a highly motivated and experienced hospitality professional to join our team at The Bolling Wilson Hotel as a Catering Sales Manager who can help lead the property to sustainable success.

Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

First and foremost, we are all here to assist our guests. Everything else is secondary. If you don’t see our associates assisting a guest, you’re bound to watch them assisting someone who is…….Mike Marshall, President & CEO.

You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development and growth across the whole organization.

The Catering Sales Manager is responsible for growing overall revenue and profitability while maximizing customer satisfaction from pre-event planning through post-event phases of service. Solicit new and repeat business through a proactive sales approach that incorporates consultative selling skills. Cultivate and maintain relationships with key hotel personnel to enhance the overall business relationship with hotel.

JOB REQUIREMENTS

  • Respond to a high volume of incoming catering opportunities including e-mails, walk-ins, phone calls, and wedding website inquiries.
  • Booking, selling, planning, and coordinating events with a special focus on weddings, and social events while assuring the highest level of customer service.
  • Build and strengthen relationships with existing and new customers to enable future bookings.
  • Execute contracts and BEO’s, prepare invoices for daily events, and ensure timeliness of final payments and deposits.
  • Understand the overall wedding and social market, competitor’s strengths and weaknesses, economic trends, supply and demand, and how to sell against them.
  • Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations.
  • Works directly with clients and wedding planners gathering the necessary information for menu planning, floor plans, room set-up, timeliness, rental orders, décor, cost, and billing details, and any other requirements pertinent to their event in a timely manner and assist with those items as necessary.
  • Interacts effectively with all departments within the hotel to ensure guest satisfaction and a positive work environment.
  • Assists in organizing on-site bridal events and attend outside bridal shows.
  • Assists with maintaining social media sites including but not limited to the hotel website, Facebook, Wedding Wire, and The Knot. Follow up appropriately with past appointments and report any issues and/or client inquiries to the Director of Sales.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Sales bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday, and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan,
  • Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations
  • A History of Excellence

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Prior hotel catering sales experience or event experience required.
  • Knowledge of Sales Systems, Word, Excel.
  • Complete required Sales Reports.
  • Strong written and verbal communication skills.
  • Ability to travel if needed.
  • Valid Driver’s License required.
  • Basic computer skills: Excel, Word, Outlook.
  • Ability to work nights, weekends, and holidays as needed.
  • The ability to lift up to 30 pounds.
  • All other duties as assigned.

EDUCATION and/or EXPERIENCE

  • 4 years of catering sales or hospitality-related experience required.
  • Ability to read and decipher financial reports and records.
  • Strong written and verbal communication skills.

Apply Now

Auburn, AL

Staybridge Suites Auburn - University Area

Marshall Hotels & Resorts is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. We are currently seeking a highly motivated and experienced hospitality professional to join our team at the beautiful newly renovated Staybridge Suites Auburn as a Director of Sales who can help lead the property to sustainable success.

Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

First and foremost, we are all here to assist our guests. Everything else is secondary. If you don’t see our associates assisting a guest, you’re bound to watch them assisting someone who is…….Mike Marshall, President & CEO.

You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture, and a strong track record in staff retention, learning, professional development, and growth across the whole organization.

PRIMARY RESPONSIBILITIES

  • Responsible for proactively soliciting and managing group/catering-related opportunities.
  • Actively upsells each business opportunity to maximize revenue.
  • Continue relationships with current clients and identify new business from a result of the relationship.
  • The ability to actively sell using a “grass root” sales mentality.
  • Use of internet prospecting to identify and close new business.
  • Work with Regional Sales Director to achieve required personal and team-related sales goals.
  • Have current knowledge of hotel rates, strategies, discounts, and promotions.
  • Respond to all sales inquiries, RFP’s, and other leads accurately, timely, and in a professional manner.
  • Type correspondence, reports, and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed
  • Responsible for driving customer loyalty by delivering service excellence throughout each customer experience.
  • Team management experience required.
  • Other duties as determined by hotel management.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Sales bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday, and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations
  • A History of Excellence

JOB REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 2 years of Director of Sales experience in hospitality.
  • Branded hotel experience preferred; IHG experience highly preferred.
  • Knowledge of Sales Systems, Word, Excel.
  • Complete required Sales Reports.
  • Ability to read and decipher financial reports and records.
  • Strong written and verbal communication skills.
  • Ability to travel if needed.
  • Valid Driver’s License required.
  • Ability to work nights, weekends, and holidays as needed.
  • The ability to lift up to 30 pounds.
  • All other duties as assigned.

Apply Now

Gaithersburg, MD

DoubleTree by Hilton Washington DC North/Gaithersburg

Become Part of the Marshall Team…
Marshall Hotels & Resorts is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. We are currently seeking a highly motivated and experienced hospitality professional to join our team at the beautiful newly renovated Doubletree by Hilton Washington DC North/Gaithersburg as a Human Resources Manager who can help lead the property to sustainable success.

Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

First and foremost, we are all here to assist our guests. Everything else is secondary. If you don’t see our associates assisting a guest, you’re bound to watch them assisting someone who is…….Mike Marshall, President & CEO

You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development and growth across the whole organization.

About This Job

The Human Resources Manager is responsible for performing duties at the professional level in all of the following functional areas: employee relations, training, employment, benefits management and payroll functions. This position requires an extremely perceptive person who is capable of relating to individuals at all levels within the organization. Our Human Resources Manager must be sensitive to corporate needs, employee goodwill, and the business needs.
This is a full-time exempt position. Days and hours of work are typically Monday through Friday, 8:00 a.m. to 5:00 p.m. but must be flexible to adjust start and end times and be able to work nights, weekends and holidays based on business needs.

JOB DESCRIPTION

Employee Relations

  • Responds to employee relations issues such as employee complaints and questions.
  • Coaches, counsels, and guides managers before executing employee disciplinary actions.
  • Manages and tracks all employee disciplinary action.
  • Monitors tardy and absenteeism to ensure proper documentation is issued.
  • Responds to all unemployment notices in a timely, efficient manner. Attends unemployment hearings when necessary.
  • Monitors employee performance evaluations to ensure they are completed in a timely manner.
  • Reports, maintains, and monitors all workers’ compensation case files; follows-up on open cases.

Training

  • Conducts new hire orientation meetings and schedules on-the-job training for new hires.
  • Schedules required brand training to include safety and on-boarding requirements for each department.
  • Enrolls new hire employees in the proper brand training sessions.
  • Monitors and schedules training needs to ensure compliance with brand requirements.

Recruitment

  • Conducts recruitment efforts for all exempt and nonexempt employees; writes and places advertisements; works with supervisors to screen and interview candidates; conducts reference checks; extends job offers.
  • Coordinates scheduling of temporary workers with outside agencies based on business needs.
  • Schedules and conducts new-employee orientations.
  • Maintains all employee and applicant documentation as dictated by governing agencies.
  • Maintains employee personnel files.
  • Ensures compliance with federal, state, and local employment laws and regulations.

Benefits Management

  • Monitors employee eligibility for benefits plans; ensures timely communication and assists associates with questions.
  • Ensures employees complete benefits enrollment timely; ensures cancellation and changes are processed in a timely manner.
  • Facilitates annual open enrollment communication and supports the process by assisting associates as needed.
  • Verifies benefit billing accuracy and processes for payment.

Payroll

  • Compiles payroll data such as garnishments, vacation and sick time and any other benefit deductions that affect the processing of payroll.
  • Reviews timecards from the electronic timekeeping system for completeness and accuracy and to ensure all time is approved by department supervisors.
  • Contacts various department supervisors for any missed times.
  • Processes bi-weekly transfer of payroll data to outside vendor for processing; review final register to ensure accuracy.
  • Compiles internal management reports from payroll system software as needed to support corporate and hotel requirements.

EDUCATION AND EXPERIENCE

  • Bachelor’s degree in human resources, business administration or a related field preferred with a with a minimum of 3 years of HR Generalist experience.
  • Professional certification in human resources from either SHRM or HRCI a plus.
  • Bi-lingual in English and Spanish preferred.
  • Previous hotel experience a plus, Hilton experience is preferred.

JOB REQUIREMENTS

  • Knowledge and application of human resource management policies, practices, and procedures
  • Knowledge of employment law, regulations, and best practices in human resources
  • Knowledge of administration of employee benefits and payroll systems and exporting
  • Skills in performance management, employee relations and conflict resolution
  • Knowledge of methods to drive employee engagement
  • Ability to handle confidential information with discretion
  • Ability to pay close attention to detail and achieve a high degree of accuracy when accomplishing tasks
  • Excellent interpersonal skills, strong skills in client service and strong written and verbal communication skills

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Commuter Benefits
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Apply Now

Salisbury, MD

Marshall Hotels & Resorts Headquarters

We are seeking Regional Director of Operations candidates immediately.

Our Regional Director of Operation will oversee the asset and fiscal management of their portfolio of branded and independent hotels. This requires a hands-on professional to oversee the day-to-day operations with assistance from the corporate offices to provide resources designed to assist the success of the on-site property teams. Successful candidates are those that value his or her associates, realizing that it is the on-site management and associates that create the service environment and the success levels we seek in all our hotel properties. We look for self-starters who can assume full charge of their assigned portfolios, who can obtain and maintain service indices that exceed their competition, while achieving agreed upon financial goals. A top priority is to maintain the high level of owner satisfaction that we have established and to serve as the liaison between the management company and the hotel’s ownership groups.

Our Regional Director of Operations will be based in the northern Virginia / central/western Pennsylvania area and must have big box experience such as Marriott, Hilton, IHG, Choice, etc. as well as experience running full-service hotels.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Hotel Operations

  • Become familiar with the Property Management systems of various franchise systems.
  • Become familiar and standardize aspects of Front Desk operations.
  • Instill in all hotel personnel the qualities of Guest Service. This process should be enhanced by using the best practices of any franchise programs.
  • Monitor the flow of paperwork and cash from receipt to final disposition of deposit or delivery to Home Office.
  • Attend and participate in department head staff meetings while on property. This would include scheduling through GM prior to date. Observe the flow of discussion and ideas between the GM and staff.
  • Inspect the entire property. Inspect guest rooms with GM and various department heads. Walk the entire hotel inside and out alone to determine any problems. Question management prior to group walk to see if they are aware of any outstanding issues.
  • During inspection, monitor hotel for any cleanliness issues or maintenance issues. Create a punch list for any significant maintenance issues or trending cleanliness issues.
  • Observe the laundry function during the workday. Determine any equipment issues that must be addressed.
  • Determine status of various mechanical equipment. Does anything need repair. Does any equipment show sign of wear. Does the equipment seem to be in good repair and adequately maintained.
  • Determine organization of the Housekeeping and Maintenance departments. Are files in order, areas organized, and supplies stored in a neat manner.
  • Ensure all departments are completing correct reporting and forwarding it to proper area.
  • Meet with GM to determine their view of the operation. Spend time discussing the various employees and their performance. Determine if your view corresponds to that of the GM. Is the GM operating the property according to the standards set forth.
  • Monitor payroll and staffing levels with the GM.
  • Determine purchasing system used by GM to procure supplies for the hotel.
  • Determine if GM is monitoring hotel reporting.

Financial

  • Review the monthly Profit & Loss statement.
  • Learn the aspects of cash flow and balance sheet and how they relate to the P&L.
  • Monitor the accounts payable of the hotel.
  • Determine what invoices are to be paid on a weekly basis. This requires learning when items such as taxes and mortgages are due. How will these requirements be impacted by payroll cycle funding requirements.
  • Learn the flow of financial paperwork from the hotel to the corporate office.
  • Learn the flow inside of office and how that will impact the monthly P&L.
  • Learn the preparation of the hotel’s daily report.
  • Learn the various aspects of the corporate accounting software and how to extract information.
  • Monitor financial information in corporate accounting software on a regular basis for hotel performance.
  • Learn corporate annual budget process.
  • Learn connection of Sales & Marketing aspects and how they dovetail into the budget.
  • Monitor the budget on a regular basis to determine hotel performance.
  • Learn what to look for in the monthly P&L as it relates to hotel performance.
  • Learn corporate forecasting process.
  • Monitory property level staff for knowledge of financial goals.

Sales & Marketing

  • Review and monitor the overall performance of the hotel sales staff
  • Work with Corporate and Regional sales personnel to set goals for performance.
  • Work with both franchise and corporate staff in determining revenue management criteria.
  • Become familiar with the franchise systems and how they relate to establishing revenue management goals. Determine the thought process behind goals to ensure they are compatible with market conditions.
  • Review with property level staff the current marketing plan for production and adherence of objectives.
  • Determine if hotel sales staff are working in a manner that will maximize sales calls, attention to leads, returning of phone calls and conducting site tours.
  • Is the property level staff following the direction of the regional sales & marketing corporate contact
  • Is the property sales department responsible for billing and involved in collection of receivables. Does the sales department understand credit policies as it relates to accounts.

In addition to a great work environment, our talented teams enjoy:

  • Competitive compensation
  • Bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and
  • Flexible Spending Plans for Medical and Dependent Care
  • Commuter Benefit options (in select locations)
  • Employee Assistance Program (EAP)
  • 401k retirement plan
  • Room discounts at all Marshall-managed hotel locations

JOB REQUIREMENTS

  • Candidates must have previous multi-unit management experience, or have been a general manager of a larger, full-service hotel with a successful track record. Our environment necessitates a strong leadership style with above average analytical and time management skills. We take a “hands on” management approach with our property management staff while treating all associates with the respect and dignity they deserve.
  • Possess a food & beverage background.
  • Construction and project management experience a plus.
  • Experienced in financial review of profit & loss statements; possess a strong business and financial acumen.
  • Experienced in cash management of a hotel operation.
  • Experienced in budget preparation and review for a hotel operation.
  • Ability to interface and coordinate across all corporate functions including sales, revenue management, accounting, legal and human resources.
  • Ability to travel frequently.

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. Please visit our website to view current openings at www.marshallhotels.com or for future consideration, email your resume to careers@marshallhotels.com.

Apply Now

Daytona Beach, FL

Marshall Hotels & Resorts Headquarters

We are currently seeking a highly motivated and experienced hospitality professional to join our team as a Dual Property General Manager for two properties that share a parking lot in the Daytona Beach area who can help lead the properties to sustainable success. Wyndham or Choice experience preferred but not necessary.

Job Description 

The successful candidate is one that values his or her associates based on the understanding that it is the line managers and staff members that create the service environment and the Guest experience that ensures success in our hotels. While the successful candidate need not be certified in the accounting field, he or she will be responsible for reading and understanding the property’s budget and profit and loss statements; be able to affect change in expenses to accommodate revenue variations; oversee staffing levels and understand the impact of labor costs; and be able to support the day-to-day sales effort and marketing initiatives. Human resource management and the creation of a “team culture” is a key component to the success of this individual. In addition, the successful candidate will:

  • Ensure property hiring and employee practices comply with company and legal requirements striving for a culturally diverse workforce
  • Select, train, and direct department supervisors and other associates as necessary keeping them well versed in all policies and procedures
  • Have current knowledge of hotel rates, strategies, discounts and promotions
  • Lead the sales effort of the hotel, including developing new accounts, maintaining existing accounts, implementation of sales and marketing strategies so as to maximize profits of the hotel while maintaining customer satisfaction
  • Remain highly visible and be readily available for guests at all times
  • Aggressively reduce accidents, and minimize worker’s compensation and unemployment claims and resulting costs
  • Perform other duties as assigned to meet business objectives

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • General Manager bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending
  • Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

Job Requirements

Only those candidates that meet the following criteria will be considered:

  • Minimum of two (2) years’ experience as a General Manager
  • Verifiable history of leading a hotel to success in terms of financial performance (P&L), guest satisfaction (branded hotel GSS or similar scores), and revenue performance (STAR)Track record of employment stability
  • Thorough understanding of budget creation and implementation
  • Professional references from the hospitality industry
  • Experience working through a PIP preferred
  • Organized, goal oriented, self-motivated and energetic with a strong desire to achieve success
  • Ability to drive GOP, Flow thru and NOI per key
  • Wyndham/Choice certification a plus

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com or for future consideration, email your resume to careers@marshallhotels.com.

Apply Now

Ashburn, VA

SpringHill Suites by Marriott Ashburn Dulles North

We are currently seeking a highly motivated and experienced hospitality professional to join our team at the SpringHill Suites Ashburn Dulles North as a Director of Sales who can help lead the property to sustainable success. The ideal candidate is one who has experience working in a limited service hotel environment with Corporations, SMERF, Groups and the Government market. This is an outstanding opportunity for a dynamic sales leader.

PRIMARY RESPONSIBILITIES

  • Effectively source out new corporate clients.
  • Continue relationships with current clients and identify new business from a result of the relationship.
  • The ability to actively sell using a “grass root” sales mentality.
  • Use of internet prospecting to identify and close new business.
  • Work with Regional Sales Director to achieve required sales goals.
  • Have current knowledge of hotel rates, strategies, discounts, and promotions.
  • Respond to all sales inquiries, RFP’s, and other leads accurately, timely and in a professional manner.
  • Type correspondence, reports, and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed.
  • Team management experience required.
  • Other duties as determined by hotel management.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Sales bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, AFLAC plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending
  • Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

JOB REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 2 years of Director of Sales experience in hospitality.
  • Branded hotel experience preferred; Marriott experience highly preferred.
  • Knowledge of Sales Systems.
  • Complete required Sales Reports.
  • Ability to read and decipher financial reports and records.
  • Strong written and verbal communication skills.
  • Ability to travel if needed.
  • Valid Driver’s License required.
  • Ability to work nights, weekends and holidays as needed.
  • The ability to lift up to 30 pounds.
  • All other duties as assigned.

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com or for future consideration, email your resume to careers@marshallhotels.com.

Apply Now

Marietta, GA

Hampton Inn and Suites Atlanta/Marietta

We are currently seeking a highly motivated and experienced hospitality professional to join our team as a Dual Property Sales Manager who can help lead the properties to sustainable success at the Hampton Inn and Suites Atlanta/Marietta and Wyndham Garden Inn Marietta.

The Dual Property Sales Manager is responsible for growing overall revenue and profitability, while maximizing customer satisfaction from pre-event planning through post-event phases of service. Solicit new and repeat business through a proactive sales approach that incorporates consultative selling skills. Cultivate and maintain relationships with key hotel personnel to enhance the overall business relationship with hotels, with an emphasis on Group Sales.

JOB REQUIREMENTS

  • Solicit and secure business for hotel through a proactive, consultative sales approach and utilize Hotel’s sales process.
  • Utilize current software systems, marketing tools and standard documents.
  • Implement and update hotel marketing tools as needed.
  • Write and utilize a quarterly sales action plan.
  • Cultivate and maintain relationships with key hotel personnel and meet client needs through attending client meetings, creating and maintaining organized show files and responding to client concerns, questions and problems.
  • Assist with reporting as necessary on a weekly/monthly basis.
  • Provide operational support during shows, driving sales programs with team members and conduct training as needed.
  • Ability to work in a position that has a high volume of accounts and occasional quick turnaround time.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Sales bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and
  • Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • 401k retirement plan
  • Room discounts at all Marshall-managed hotel locations

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 4 years of prior hotel sales experience required – Hilton and Wyndham experience preferred.
  • Local Marietta/Cobb County, GA experience preferred.
  • Knowledge of hospitality industry and sales processes.
  • Ability to read and decipher financial reports and records.
  • Experience selling to all group market segments- Corp/SMERF/Association/Government-is required.
  • Complete required Brand Sales Training.
  • Strong written and verbal communication skills.
  • Highly organized with strong time management.
  • Ability to travel as needed.
  • Basic computer skills: Excel, Word, Outlook.
  • Knowledge of hotel sales system STS is a plus.
  • Ability to work nights, weekends and holidays as needed.
  • The ability to lift up to 30 pounds.
  • All other duties as assigned.

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com or for future consideration, email your resume to careers@marshallhotels.com.

Apply Now

Marietta, GA

Wyndham Garden Marietta Atlanta North

We are currently seeking a highly motivated and experienced hospitality professional to join our team at the Wyndham Garden Inn Marietta Atlanta North as a Chief Engineer who can help lead the property to sustainable success.

The Chief Engineer is responsible for the daily operation of the Engineering Department necessary to maintain guest rooms and public areas to the highest standards.

Job Description:

  • Interview, hire, train, and manage engineering team to successfully achieve the objectives of the Engineering Department.
  • Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing, etc.) and other equipment throughout the hotel.
  • Ensure the performance of preventative maintenance assignments on a scheduled basis.
  • Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
  • Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
  • Service the hotel’s pool, including adjusting chemicals and cleaning filters, and completing maintenance request forms and record logs.
  • Maintain the building exterior according to Company and brand standards.
  • Maintain franchise standards and follow up on inspection deficiencies.
  • Coordinate compliance of and oversee service contracts.
  • Implement and maintain engineering department minimum standards.
  • Assist General Manager with capital plan development.
  • Actively participate in safety plans and energy improvements.
  • Communicate both verbally and in writing to provide clear direction to staff.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and
  • Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • 401k retirement plan
  • Room discounts at all Marshall-managed hotel locations

Job Requirements

5 Years of experience as a Chief Engineer at a similarly sized property is required.

  • Must have the ability to communicate in English. Must always maintain a professional appearance and manner. Must communicate well with guests.
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
  • Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
  • Must be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
  • Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Must be willing and able to be responsive to complaints about maintenance.
  • Must be able to use your extensive knowledge and talent for team management to ensure operations are smooth and facilities fully functioning for optimal guest experience; ensure equipment is well maintained and maintenance contracts are expertly negotiated and valid; and conduct inspections and drills.
  • Must be able to lead a motivated team of maintenance techs by modeling the way, by empowering, and coaching throughout the employment lifecycle. Must be able to create an environment that is engaging, where motivated people want to join, learn, do their best, and advance.
  • Must be able to use experience and knowledge to develop and manage the divisions budget and capital expenditure plan.

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com

Apply Now

Wytheville, VA

The Bolling Wilson Hotel

We are currently seeking a highly motivated and experienced hospitality professional to join our team as a General Manager at the Bolling Wilson Hotel Wytheville VA who can help lead a property to sustainable success. This is a temporary position with the potential to become a permanent opportunity.

JOB RESPONSIBILITIES 

The successful candidate is one that values his or her associates based on the understanding that it is the line managers and staff members that create the service environment and the Guest experience that ensures success in our hotels. While the successful candidate need not be certified in the accounting field, he or she will be responsible for reading and understanding the property’s budget and profit and loss statements; be able to affect change in expenses to accommodate revenue variations; oversee staffing levels and understand the impact of labor costs; and be able to support the day-to-day sales effort and marketing initiatives. Human resource management and the creation of a “team culture” is a key component to the success of this individual. In addition, the successful candidate will:

  • Ensure property hiring and employee practices comply with company and legal requirements striving for a culturally diverse workforce.
  • Select, train, and direct department supervisors and other associates as necessary keeping them well versed in all policies and procedures.
  • Have current knowledge of hotel rates, strategies, discounts, and promotions.
  • Lead the sales effort of the hotel, including developing new accounts, maintaining existing accounts, implementation of sales and marketing strategies so as to maximize profits of the hotel while maintaining customer satisfaction.
  • Remain highly visible and be readily available for guests at all times.
  • Aggressively reduce accidents and minimize worker’s compensation and unemployment claims and resulting costs.
  • Perform a high level of oversight of Food & Beverage operations.
  • Perform other duties as assigned to meet business objectives.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • General Manager bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored plans including dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for
  • Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

JOB REQUIREMENTS

Only those candidates that meet the following criteria will be considered:

  • Minimum of two (2) years’ experience as a General Manager.
  • Full-service experience required.
  • F&B experience is required.
  • Verifiable history of leading a hotel to success in terms of financial performance (P&L), guest satisfaction (branded hotel GSS or similar scores), and revenue performance (STAR)Track record of employment stability.
  • Thorough understanding of budget creation and implementation.
  • Professional references from the hospitality industry.
  • Experience working through a PIP preferred.
  • Organized, goal oriented, self-motivated and energetic with a strong desire to achieve success.
  • Ability to drive GOP, Flow thru and NOI per key.

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com

Apply Now

Yonkers, NY

Hampton Inn & Suites Yonkers - Westchester

We are currently seeking a highly motivated and experienced hospitality professional to join our team at the Hampton Inn & Suites Yonkers as an Executive Housekeeper who can help lead the property to sustainable success.

The Executive Housekeeper is responsible for the daily operation of the Housekeeping Department necessary to maintain guest rooms and public areas to the highest standards.

JOB RESPONSIBILITIES

  • Supervises housekeeping and laundry staff: hiring, terminating, performance evaluations, training, and development.
  • Assists general manager in the development of the department’s annual budget. Monitors performance against plan.
  • Establishes and maintains cost control systems for staffing, inventories (linen, terry, OS&E, and cleaning supplies).
  • Enforces policies and procedures.
  • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
  • Schedules staff according to labor standards and forecasted business levels.
  • Prepares daily assignment sheets for all housekeeping and laundry associates.
  • Maintains cleanliness quality based on hotel objectives and brand standards.
  • Monitors and maintains a level of cleanliness in event areas, storage areas, restrooms, and public areas and offices.
  • Compiles and reports accurate status of “the house” to the front desk department.
  • Works with the General Manager to enforce standard procedures for the acceptance, security, and return on guest lost and found items.
  • Maintains standard procedures for security of rented and leased equipment.
  • Maintains productivity and labor cost goals.
  • Works with finance to conducts formal inventories of linen, supplies, and equipment as required.
  • Orders and receives supplies so as to maintain adequate inventory levels.
  • Checks all vacant rooms and spaces, public spaces, storage areas, and rest areas each day.
  • Maintains departmental key control.
  • Maintains a deep cleaning program.
  • Acts as Manager on Duty as required.
  • Conducts monthly department meetings.
  • Attends weekly staff meetings.
  • Complete projects as directed by management.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday, and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan,
  • Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • 401k retirement plan
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban, and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts, and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com

JOB REQUIREMENTS

Over two year’s managerial experience in Housekeeping or a hospitality service-related field with high customer/client contact required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be bilingual, able to communicate in Spanish and English.
  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task and establish priorities.
  • Ability to maintain organization in a changing environment.
  • Exhibits initiative, responsibility, flexibility, and leadership.
  • Possesses a thorough knowledge of contract administration and office procedures.
  • Ability to use working knowledge of working environment to meet established goals and objectives.
  • Computer skills to include: Proficient in the use of Windows-based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook, and ability to learn front office system.

Apply Now

Salisbury, MD

Marshall Hotels & Resorts Headquarters

We are currently seeking a highly motivated and experienced Manager of Accounting Systems and Reporting to join our Accounting team. The ideal candidate will currently possess a 4-year Degree in Accounting / Finance or Equivalent Experience.

Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest services is the top priority.

Responsibilities include:

  • Lead installation and maintain M3 Insight and other emerging and timely M3 enhancements; lead M3 team on installing changes, updates, and improvements at the corporate level.
  • Work with Regional Controllers to train and install any property level enhancements to reporting tools in place.
  • Assist with treasury management functions including banking and merchant processing systems, online portal access and facilitate onboarding and offboarding of portfolio accounts.
  • Identify enhancements in process for all software and tools used by accounting; install, train, and maintain enhancements; must currently possess a demonstrated ability to accomplish.
  • Research necessary taxing statutes for state and local ordinance sales, use and occupancy tax collection.
  • Research and determine exemption rules and requirements, working closely with Regional Controller to create and install property-level reconciliation tools.

You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development, and growth across the whole organization. In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • 401k retirement plan
  • Room discounts at all Marshall-managed hotel locations.

Job Requirements

Successful candidates must possess the following skills:

  • Experience as hospitality accountant.
  • 3 to 5 years’ experience working in M3, including financial designer, Insight, and other high-level back-end functions.
  • Experience structuring financial statements in M3.
  • Experience with Treasury Management, bank account oversight, merchant processing set-up, and maintenance of correct banking and loan covenants.
  • Possess a high level of integrity.
  • Ability to maintain confidentiality and work to limit exposure to sensitive information.
  • Excellent written and oral communication skills.
  • Ability to multi-task.
  • Organized.
  • Proficient in Microsoft Excel.
  • Demonstrate the ability to adhere to deadlines and checklists.
  • Highly self-motivated.

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com or for future consideration, email your resume to careers@marshallhotels.com.

Apply Now

Allentown, PA

Americus Hotel

We are currently seeking a highly motivated and experienced hospitality professional to join our team at the Americus Hotel as an Executive Housekeeper who can help lead the property to sustainable success. This hotel in the heart of downtown Allentown, PA was built in the early 1900s and has recently undergone a full restoration to preserve its charm.

The Executive Housekeeper is responsible for the daily operation of the Housekeeping Department necessary to maintain guest rooms and public areas to the highest standards.

JOB RESPONSIBILITIES

Supervises housekeeping and laundry staff: hiring, terminating, performance evaluations, training, and development.
Assists general manager in the development of the department’s annual budget. Monitors performance against plan.
Establishes and maintains cost control systems for staffing, inventories (linen, terry, OS&E and cleaning supplies).
Enforces policies and procedures.
Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
Schedules staff according to labor standards and forecasted business levels.
Prepares daily assignment sheets for all housekeeping and laundry associates.
Maintains cleanliness quality based on hotel objectives and brand standards.
Monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices.
Compiles and reports accurate status of “the house” to the front desk department.
Works with the General Manager to enforce standard procedures for the acceptance, security and return on guest lost and found items.
Maintains standard procedures for security of rented and leased equipment.
Maintains productivity and labor cost goals.
Works with finance to conducts formal inventories of linen, supplies and equipment as required.
Orders and receives supplies so as to maintain adequate inventory levels.
Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day.
Maintains departmental key control.
Maintains deep cleaning program.
Acts as Manager on Duty as required.
Conducts monthly department meetings.
Attends weekly staff meetings.
Complete projects as directed by management.

JOB REQUIREMENTS

Over two year’s managerial experience in Housekeeping or a hospitality service-related field with high customer/client contact required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to communicate effectively in written format and oral presentations.
Ability to multi-task and establish priorities.
Ability to maintain organization in a changing environment.
Exhibits initiative, responsibility, flexibility and leadership.
Possesses a thorough knowledge of contract administration and office procedures.
Ability to use working knowledge of working environment to meet established goals and objectives.
Computer skills to include: Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook, and ability to learn front office system.
In addition to a great work environment, our talented team enjoys:

Competitive compensation
Professional development and growth
Paid time off for vacation, holiday and sick
Company-sponsored medical plans including dental, vision, life, LTD, STD, AFLAC plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
Employee Assistance Program (EAP)
Room discounts at all Marshall-managed hotel locations

A History of Excellence
Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Apply Now