Become Part of Our Team

Career Opportunities

Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. Thank you in advance for your interest in Marshall Hotels & Resorts.

Our list of Current Job Opportunities are below.

If you don’t see a position that interests you and would like to be considered for a future opportunity with our group, please submit your resume or job application under APPLY FOR FUTURE OPPORTUNITIES TAB or email your resume to: careers@marshallhotels.com

Gaffney, SC

Holiday Inn Express Gaffney

We are currently seeking a General Manager to join our team at the newly built, brand-new Holiday Inn Express located in Gaffney, SC. Perks include discounts on hotel rooms, company sponsored health plans, paid time off and opportunity for growth….see our full list of benefits below.

We are located at 1031 Hyatt St, Gaffney, SC 29340.

Job Description
Our General Manager is one that values his or her associates based on the understanding that it is the line managers and staff members that create the service environment and the Guest experience that ensures success in our hotels. While the successful candidate need not be certified in the accounting field, they will be responsible for reading and understanding the property’s budget and profit and loss statements; be able to affect change in expenses to accommodate revenue variations; oversee staffing levels and understand the impact of labor costs; and be able to support the day-to-day sales effort and marketing initiatives. Human resource management and the creation of a “team culture” is a key component to the success of this individual.

Additional Job Requirements:

  • Ensure property hiring and employee practices comply with company and legal requirements striving for a culturally diverse workforce
  • Select, train, and direct department supervisors and other associates as necessary keeping them well versed in all policies and procedures
  • Have current knowledge of hotel rates, strategies, discounts, and promotions
  • Lead the sales effort of the hotel, including developing new accounts, maintaining existing accounts, implementation of sales and marketing strategies so as to maximize profits of the hotel while maintaining customer satisfaction
  • Remain highly visible and be readily available for guests at all times
  • Aggressively reduce accidents, and minimize worker’s compensation and unemployment claims and resulting costs
  • Perform other duties as assigned to meet business objectives

In addition to a great work environment, the benefits our talented team enjoys:

  • Employee hotel discount rates and discount rates for Friends & Family at all IHG hotels
  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • 401(k)-retirement plan
  • Employee Assistance Program (EAP)
  • Employee room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com or for future consideration, email your resume to careers@marshallhotels.com.

Apply Now

Hackensack, NJ

Enburg Group

We are currently seeking a Human Resource Manager to join our corporate team at Enburg Group, USA located in Hackensack, NJ.

Job Description
We are growing. Our newly created Human Resources Manager role will facilitate and manage all aspects of human resources on behalf of the company. This is a very hands-on position and will provide support and guidance to management and employees. This role will:

  • Handle routine employee relation matters; serve as the initial contact and liaison for intake and assessment of questions and concerns; provide guidance and recommendation for resolution of issues.
  • Counsel employees and supervisors on concerns related to applicable Equal Employment Opportunity laws including Title VII, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and other similar federal and state laws.
  • Assist managers and supervisors in understanding and implementing company policies related to performance, discipline, and related topics.
  • Provide day-to-day performance management guidance to field management (e.g., coaching, counseling, career development, disciplinary actions).
  • Conduct, interview, and gather information for employee relations matters such as harassment allegations, work complaints, or other concerns; conduct effective, thorough, and objective investigations.
  • Recommend, create, and implement policies and procedures for employee relations matters such as investigations, disciplinary, termination, leave and accommodations. Ensure accurate record keeping that follows company policy and legal compliance.
  • Maintain knowledge and understanding of federal, state, and local employment laws and legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Recommend best practices.
  • Assist with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.
  • Provide support to field locations, as needed, for unemployment claims processing by ensuring accurate and timely processing of claims. Assist locations in their response including supporting documentation and consultation for unemployment hearings as needed.
  • Support the talent acquisition process, including recruitment, interviewing, and hiring of qualified job applicants, including exempt and non-exempt roles; support job fairs, and job training and retention programs.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Thorough understanding of dispute resolution and negotiation techniques.
  • Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
  • Thorough understanding of state, federal, and local laws concerning employment and labor relations.
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable employment laws, guidelines, regulations, ordinances, and policies.
  • Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, employment practices, and the administrative practices related to those factors.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Proficient with Microsoft Office Suite.
  • Education and Experience:
  • Minimum of 3 to 4 years of experience resolving complex employee relations issues.
  • Working knowledge of multiple human resource disciplines, including employee relations, diversity, performance management, and federal, state, and local employment laws.
  • Bachelor’s degree preferred.
  • SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or ability to obtain certification within one year of employment preferred.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

In addition to a great work environment, the benefits our team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • 401(k)-retirement plan
  • Employee Assistance Program (EAP)
  • Awesome hotel room discounts

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com or for future consideration, email your resume to careers@marshallhotels.com.

Apply Now

Linthicum Heights, MD

Hyatt Place BWI

We are currently seeking a Chief Engineer to join our team at the Hyatt Place BWI located in Linthicum Heights, MD. Perks include discounts on hotel rooms, company sponsored health plans, paid time off and opportunity for growth….see our full list of benefits below.

Apply here or in person at 940 International Drive, Linthicum Heights, MD 21090.**

Job Description
The Chief Engineer is responsible for the daily operation of the Engineering Department necessary to maintain guest rooms and public areas to the highest standards.

Additional Job Requirements:

  • Hotel experience preferred required.
  • Computer skills enough to learn hotel operating system, MS office, and internet.
  • Work a flexible schedule based on the hotel’s business needs and be available to cover shifts as needed or scheduled by the General Manager.
  • Nights, Weekends, and Holidays required.
  • Must have the ability to communicate in English.
  • Interview, hire, train, and manage engineering team to successfully achieve the objectives of the Engineering Department.
  • Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing, etc.) and other equipment throughout the hotel.
  • Ensure the performance of preventative maintenance assignments on a scheduled basis.
  • Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
  • Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
  • Maintain the building exterior according to Company and brand standards.
  • Maintain franchise standards and follow up on inspection deficiencies.
  • Coordinate compliance of and oversee service contracts.
  • Implement and maintain engineering department minimum standards.
  • Must be able to use experience and knowledge to develop and manage the division’s budget.
  • Actively participate in safety plans and energy improvements.
  • Communicate both verbally and in writing to provide clear direction to staff.
  • Comply with attendance rules and be available to work on a regular basis.
  • Be able to lift up to 50 pounds on a regular basis.
  • Perform any other job-related duties as assigned.

In addition to a great work environment, the benefits our talented team enjoys:

  • Employee hotel discount rates and discount rates for Friends & Family at all Hyatt hotels
  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, Metlife plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • 401(k)-retirement plan
  • Employee Assistance Program (EAP)
  • Employee room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com or for future consideration, email your resume to careers@marshallhotels.com.

Apply Now

Youngstown, OH

DoubleTree by Hilton

We are currently seeking an Executive Housekeeper to join our team at the DoubleTree by Hilton located in Youngstown, OH. Perks include discounts on hotel rooms, company sponsored health plans, paid time off and opportunity for growth….see our full list of benefits below.

We are located at 44 E. Federal Plaza, Youngstown, OH 44503.

Job Description
The Executive Housekeeper is responsible for assisting the General Manager in the guest room and public space operations of the hotel. This role is a leader within the team and an ambassador for the hotel, which entails providing strong leadership and strategic planning with all departments in support of our service culture

Additional Job Requirements:

  • Hotel experience preferred, but not required.
  • Computer skills enough to learn hotel operating system, MS office, and internet.
  • Work a flexible schedule based on the hotel’s business needs and be available to cover shifts as needed or scheduled by the General Manager.
  • Nights, Weekends, and Holidays required.
  • Be a team builder that encourages an inviting atmosphere, with a “lead by example” management style.
  • Recruit, hire and cross train individuals within the hotel to encourage a stimulating environment.
  • Be highly visible to team members and guests for engagement and proactive problem resolution.
  • Conduct day to day business with integrity, making decisions on behalf of the hotel, team, and guests.
  • Consistently monitor and manage the hotel’s appearance, with quality and attention to detail always in mind.
  • Walk the property daily. All vacant rooms, public spaces and storage areas should be inspected.
  • Implement and maintain an efficient deep clean program to optimize the guest experience.
  • Organize, conduct, and engage in team and department meetings to keep team members current with necessary information.
  • Conduct regular inventories of all supplies to guarantee ample supplies and par levels are always on hand.
  • Practice proper ordering procedures using purchase orders, budget guidelines and a checkbook for tracking.
  • Think and plan long term as it relates to the company, market, economy, and competition.
  • Be a coach, teacher and mentor that encourages growth and innovative thinking.
  • Lead and empower team members to achieve outstanding satisfaction scores and reviews.
  • Establish and uphold operational structure, consistency, employee morale and internal growth opportunities. Communicate thoroughly.
  • Hold all team members (Including yourself!) accountable by focusing on performance and measurable results. Make decisions based on your own judgment and company policy.
  • Practice fair and consistent Human Resources procedures with detailed documentation. Ensure compliance with all federal, state, and local employment laws.
  • Ability to work with all types of people.

In addition to a great work environment, the benefits our talented team enjoys:

  • Employee hotel discount rates and discount rates for Friends & Family at all Hilton hotels
  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including medical insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • 401(k)-retirement plan
  • Employee Assistance Program (EAP)
  • Employee room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com or for future consideration, email your resume to careers@marshallhotels.com.

Apply Now

Danville, VA

The Bee-an Urban Boutique Hotel

Become Part of the Marshall Team……
Marshall Hotels & Resorts is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. We are currently seeking a highly motivated and experienced hospitality professional to join our team at the beautiful newly renovated The Danville Bee- an Urban Boutique Hotel as an Assistant General Manager who can help lead the property to sustainable success.

Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

First and foremost, we are all here to assist our guests. Everything else is secondary. If you don’t see our associates assisting a guest, you’re bound to watch them assisting someone who is…….Mike Marshall, President & CEO

You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development and growth across the whole organization.

This experienced Assistant General Manager will help to oversee all facets of our hotel. This property requires a hands-on professional to help oversee the day-to-day operations and financial performance of the hotel in cooperation with Marshall’s proven corporate support structure.

Job Description:
The successful candidate is one that values his or her associates based on the understanding that it is the line managers and staff members that create the service environment and the Guest experience that ensures success in our hotels. While the successful candidate need not be certified in the accounting field, he or she will be responsible for reading and understanding the property’s budget and profit and loss statements; be able to affect change in expenses to accommodate revenue variations; help oversee staffing levels and understand the impact of labor costs; and be able to support the day-to-day sales effort and marketing initiatives. Human resource management and the creation of a “team culture” is a key component to the success of this individual. In addition, the successful candidate will possess the following.

  • Strong guest service skills required.
  • Ensure property hiring and employee practices comply with company and legal requirements striving for a culturally diverse workforce.
  • Select, train, and direct associates as necessary keeping them well versed in all policies and procedures.
  • Work 4-5 Front Desk shifts each week.
  • Remain highly visible and be readily available for guests at all times.
  • Aggressively reduce accidents and minimize worker’s compensation and unemployment claims and resulting costs.
  • Receives and resolves or assists in resolving guest complaints and employee issues.
  • Perform Manager on Duty shifts.
  • Perform other duties as assigned to meet business objectives.

Job Requirements
Only those candidates that meet the following criteria will be considered:

  • Education/Experience: Associate degree or equivalent from a two-year college or technical school; or two years related experience and/or training in a hotel environment; or equivalent combination of education and experience.
  • Minimum of one (1) year experience as an Assistant General Manager or Front Office/Desk Manager of a branded or boutique hotel property.
  • Verifiable history of helping to lead a hotel to success in terms of financial performance (P&L), guest satisfaction, and revenue performance. Track record of employment stability.
  • Thorough understanding of budget creation and implementation.
  • Professional references from the hospitality industry.
  • Organized, goal-oriented, self-motivated, and energetic with a strong desire to achieve success.
  • Ability to drive GOP, Flow thru and NOI per key.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday, and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and
  • Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • 401k retirement plan
  • Room discounts at all Marshall-managed hotel locations

Location: 420 Patton Street, Danville, Virginia 24541

Job Type: Full-time

Schedule:

  • Day shift
  • Holidays
  • Night shift
  • On call
  • Weekend availability

Work Location: One location

Apply Now

Royersford, PA

Staybridge Suites Royersford

Become Part of the Marshall Team……
Marshall Hotels & Resorts is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

First and foremost, we are all here to assist our guests. Everything else is secondary. If you don’t see our associates assisting a guest, you’re bound to watch them assisting someone who is…….Mike Marshall, President & CEO

You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development and growth across the whole organization.

We are currently seeking a highly motivated and experienced hospitality professional to join our team at the Staybridge Suites Royersford as a Director of Sales who can help lead the property to sustainable success. The ideal candidate is one who has experience working in a fast-paced hotel environment with Corporations, Groups and Associations. This is an outstanding opportunity for a dynamic sales leader.

PRIMARY RESPONSIBILITIES

  • Responsible for proactively soliciting and managing group / catering related opportunities.
  • Actively upsells each business opportunity to maximize revenue.
  • Continue relationships with current clients and identify new business from a result of the relationship.
  • The ability to actively sell using a “grass root” sales mentality.
  • Use of internet prospecting to identify and close new business.
  • Work with Regional Sales Director to achieve required personal and team related sales goals.
  • Have current knowledge of hotel rates, strategies, discounts, and promotions.
  • Respond to all sales inquiries, RFP’s, and other leads accurately, timely and in a professional manner.
  • Type correspondence, reports, and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed
  • Responsible for driving customer loyalty by delivering service excellence throughout each customer experience.
  • Team management experience required.
  • Other duties as determined by hotel management.

JOB REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 2 years of Director of Sales experience in hospitality.
  • Branded hotel experience preferred; IHG experience highly preferred.
  • Knowledge of Sales Systems, Word, Excel.
  • Complete required Sales Reports.
  • Ability to read and decipher financial reports and records.
  • Strong written and verbal communication skills.
  • Ability to travel if needed.
  • Valid Driver’s License required.
  • Ability to work nights, weekends and holidays as needed.
  • The ability to lift up to 30 pounds.
  • All other duties as assigned.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Sales bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending
  • Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

Location: 88 Anchor Parkway, Limerick Township, Pennsylvania 19468

Job Type: Full-time

Schedule:

  • Day shift
  • Holidays
  • Night shift
  • On call
  • Weekend availability

    Work Location: One location

Apply Now

Salisbury, MD

Marshall Hotels & Resorts, Inc

We are currently seeking a Human Resource professional to join our corporate team at Marshall Hotels & Resorts located in Salisbury, MD. Are you ready for the next step up in your HR career? We are a premium hotel management company responsible for an eclectic group of branded and independent hotels throughout the United States. Perks include discounts on hotel rooms, company sponsored health plans, paid time off and opportunity for growth….see our full list of benefits below.

Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

Job Description
We are growing. Our newly created Employee Relations Manager role will facilitate and manage employee relations on behalf of the company by providing support and guidance to management and employees for employee relation matters. This role will:

  • Handle routine employee relation matters; serve as the initial contact and liaison for intake and assessment of questions and concerns; provide guidance and recommendation for resolution of issues.
  • Counsel employees and supervisors on concerns related to applicable Equal Employment Opportunity laws including Title VII, the Americans with Disabilities Act, the Age Discrimination in
  • Employment Act, and other similar federal and state laws.
  • Assist managers and supervisors in understanding and implementing company policies related to performance, discipline, and related topics.
  • Provide day-to-day performance management guidance to field management (e.g., coaching, counseling, career development, disciplinary actions).
  • Conduct, interview, and gather information for employee relations matters such as harassment allegations, work complaints, or other concerns; conduct effective, thorough, and objective investigations.
  • Recommend, create, and implement policies and procedures for employee relations matters such as investigations, disciplinary, termination, leave and accommodations. Ensure accurate record keeping that follows company policy and legal compliance.
  • Maintain knowledge and understanding of federal, state, and local employment laws and legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Recommend best practices.
  • Assist with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.
  • Provide support to field locations, as needed, for unemployment claims processing by ensuring accurate and timely processing of claims. Assist locations in their response including supporting documentation and consultation for unemployment hearings as needed.
  • Support the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, including exempt and non-exempt roles; support job fairs, and job training and retention programs.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Thorough understanding of dispute resolution and negotiation techniques.
  • Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
  • Thorough understanding of state, federal, and local laws concerning employment and labor relations.
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable employment laws, guidelines, regulations, ordinances, and policies.
  • Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, employment practices, and the administrative practices related to those factors.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Proficient with Microsoft Office Suite.

Education and Experience:

  • Minimum of 3 to 4 years of experience resolving complex employee relations issues.
  • Working knowledge of multiple human resource disciplines, including employee relations, diversity, performance management, and federal, state, and local employment laws.
  • Bachelor’s degree preferred.
  • SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or ability to obtain certification within one year of employment preferred.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to travel, as needed by car, train, or airplane.
  • Must be able to lift up to 15 pounds at times.

In addition to a great work environment, the benefits our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible
  • Spending Plans for Medical and Dependent Care
  • 401(k)-retirement plan
  • Employee Assistance Program (EAP)
  • Employee room discounts at all Marshall-managed hotel locations

Become Part of the Marshall Team……
Marshall Hotels & Resorts is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

Location: 1315 South Division Street, Salisbury, MD 21804

Job Type: Full-time

Schedule:

  • Day shift
  • Monday to Friday

Work Location: One location

Apply Now

Salisbury, MD

Marshall Hotels & Resorts

We are currently seeking a Full-charge Bookkeeper / Staff Accountant to join our corporate team at Marshall Hotels & Resorts located in Salisbury, MD. Perks include discounts on hotel rooms, company sponsored health plans, paid time off and opportunity for growth….see our full list of benefits below. We are a premium hotel management company responsible for an eclectic group of branded and independent hotels throughout the United States.

Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

Job Description
We are growing. Our Staff Accountants are a vital part of the service delivery to our hotel locations. This role will work with a portfolio of hotel locations to deliver the following:

  • Prepare monthly financial P&L statements for assigned portfolio of hotels
  • Input and verify data in cloud-based hospitality specific accounting software (M3)
  • Prepare general ledger entries by maintaining records and files
  • Prepare multiple complex bank reconciliations
  • Accrue expenses and request disbursements
  • Maintain schedules and work papers supporting financials
  • Answer accounting and financial questions by researching and interpreting data
  • Complete Monthly Closing cycle and prepare financials for multiple accounts
  • Protect organization’s value by maintaining confidentiality of data and information

Required Skills/Abilities: Successful Staff Accountant candidates must possess the following skills:

  • Excellent written and oral communication skills
  • Ability to multi-task
  • Proficient with prepaid and accrual schedules
  • Organized
  • Proficient in Microsoft Excel
  • Demonstrate the ability to adhere to deadlines and checklists
  • Highly self-motivated
  • Full charge bookkeeping experience preferred.

In addition to a great work environment, the benefits our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday, and sick
  • Company-sponsored medical plans including health, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible
  • Spending Plans for Medical and Dependent Care
  • 401(k)-retirement plan
  • Employee Assistance Program (EAP)
  • Employee room discounts at all Marshall-managed hotel locations

Become Part of the Marshall Team……
Marshall Hotels & Resorts is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

Location: 1315 South Division Street, Salisbury, MD 21804

Job Type: Full-time

Schedule:

  • Day shift
  • Monday to Friday

Work Location: One location

Apply Now

Salisbury, MD, Remote Job

Marshall Hotels & Resorts Headquarters

We are currently seeking a highly motivated and outgoing hospitality professional to join our team as a Task Force Director of Sales who can help lead the company to sustainable success. The ideal candidate is one who has experience working in a fast-paced hotel environment with Corporations, Groups and Associations. This position will be 90% travel each week and you must be comfortable making outside sales calls. The position will be based out of Virginia or Maryland.

The Task Force Director of Sales is responsible for traveling to Marshall Hotels & Resorts hotels and filling in for open Director of Sales positions or providing additional support to properties as needed. The Task Force Director of Sales is responsible for completing sales functions of the assigned hotel including soliciting accounts to meet or exceed hotel revenue goals.

The Task Force Director of Sales is responsible for topline revenue of the hotel as well as all operations of the Sales department. This role is an ambassador for the hotel, which entails providing strong leadership and strategic planning with all departments in support of our service culture. The Task Force Director of Sales will work closely with new and existing accounts as well as community partners.

PRIMARY RESPONSIBILITIES

  • Maintain and promote a team-work environment with effective and clear communication amongst co-workers through positive leadership.
  • Sets example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers and observance of sales office standards.
  • Provide pricing and guidance recommendations to sales staff, review and approve any special corporate negotiated rates.
  • Responsible for learning the hotel brand and strategy.
  • Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservations.
  • Develop a complete knowledge and ensure adherence to company sales policies and SOPs.
  • Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience.
  • Manage group or business travel accounts in assigned market segments to maximize business potential.
  • Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals.
  • Negotiate contracts according to company standards.
  • Manage and execute RFP Season Annually by facilitating the process in conjunction with the GM and/or Sales Manager.
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented.
  • Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events.
  • Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
  • Executes and supports the operational aspects of business booked. (generating proposals, contracts, and customer correspondence)
  • Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
  • Analyze sales and revenue management reports to identify trends and future demand opportunities Monitor pricing, MAR and other minimums to ensure pricing is within an acceptable range based on available inventory, current sales/revenue strategies and market demand.
  • Work with sales managers to ensure understanding of sales strategy and effective implementation of the strategies for each segment.
  • Facilitate frequent Sales and Revenue communication that provides recommendation and guidance to the hotel on a regular basis.
  • Facilitates training with Front Desk Agents and/or FOM on sales initiatives and best practices and encourages an “everyone sales” mentality.
  • Conducts daily/weekly sales meetings.
  • Attend and contribute to all revenue and sales strategy meetings and calls.
  • Participates in forecasting for revenue and expenses.
  • Understand, leverage, and implement corporate and brand tools to exceed budgets.
  • Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition.
  • Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Regional Director of Sales, Regional Director of Revenue Management, and GM.
  • Initiates collateral and online marketing efforts to include all printed sales collateral, direct mail, discount promotions, e-mail marketing, website presence and tracks ROI on all advertising and marketing spend.
  • Prepares annual marketing/business and budget plans.
  • Set and monitor team member goals including weekly sales activities, room night and revenue goals monthly, quarterly, yearly.
  • Provides ongoing feedback, training and development of team members and addresses areas of opportunity.
  • Monitors all day to day activities of direct reports.
  • Provide continual analysis of lost business reasons and notify property and corporate of on-going trends.
  • Operate the sales department within established sales expense budget.
  • Coordinate, prepare, and submit any required reports as requested by the Regional team or GM.
  • Work with the Executive VP of Sales and Marketing, Regional Vice President of Operations, and Regional Revenue Managers.
  • Perform in the capacity of any position supervised.
  • Abides by Prime Time Selling hours.
  • Perform any other job-related duties as assigned.

Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Hospitality Degree, 3 years of sales experience, or full / limited-service experience a plus
  • Ability to be out in the market, attend networking events, etc. to find business. This is not an inside sales position 5 days a week.
  • Branded hotel experience a plus
  • Knowledge of STS, Delphi FDC, and all Microsoft office products
  • Complete required weekly sales report
  • Ability to read and decipher financial reports and records.
  • Strong written and verbal communication skills.
  • Ability to travel 90% of the time
  • Valid Driver’s License required.
  • Ability to work nights, weekends and holidays as needed.
  • The ability to lift up to 30 pounds.
  • All other duties as assigned.

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Sales bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com

Apply Now

Winchester, VA

SpringHill Suites Winchester

Marshall Hotels & Resorts is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. We are currently seeking a highly motivated and experienced hospitality professional to join our team at the SpringHill Suites Winchester as a General Manager who can help lead the property to sustainable success.

Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

First and foremost, we are all here to assist our guests. Everything else is secondary. If you don’t see our associates assisting a guest, you’re bound to watch them assisting someone who is…….Mike Marshall, President & CEO

You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development, and growth across the whole organization.

Job Description

The successful candidate is one that values his or her associates based on the understanding that it is the line managers and staff members that create the service environment and the Guest experience that ensures success in our hotels. While the successful candidate need not be certified in the accounting field, he or she will be responsible for reading and understanding the property’s budget and profit and loss statements; be able to affect change in expenses to accommodate revenue variations; oversee staffing levels and understand the impact of labor costs; and be able to support the day-to-day sales effort and marketing initiatives. Human resource management and the creation of a “team culture” is a key component to the success of this individual. In addition, the successful candidate will:

  • Ensure property hiring and employee practices comply with company and legal requirements striving for a culturally diverse workforce
  • Select, train, and direct department supervisors and other associates as necessary keeping them well versed in all policies and procedures
  • Have current knowledge of hotel rates, strategies, discounts, and promotions
  • Lead the sales effort of the hotel, including developing new accounts, maintaining existing accounts, implementation of sales and marketing strategies so as to maximize profits of the hotel while maintaining customer satisfaction
  • Remain highly visible and be readily available for guests at all times
  • Aggressively reduce accidents, and minimize worker’s compensation and unemployment claims and resulting costs
  • Perform other duties as assigned to meet business objectives

Job Requirements
Only those candidates that meet the following criteria will be considered:

  • Minimum of two (2) to five (5) years’ experience as a General Manager
  • Experienced GM with Marriott-brand experience given preferred
  • Verifiable history of leading a hotel to success in terms of financial performance (P&L), guest satisfaction (branded hotel GSS or similar scores), and revenue performance (STAR)Track record of employment stability
  • Thorough understanding of budget creation and implementation
  • Professional references from the hospitality industry
  • Experience working through a PIP preferred
  • Organized, goal oriented, self-motivated, and energetic with a strong desire to achieve success
  • Ability to drive GOP, Flow thru and NOI per key

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • General Manager bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • 401k retirement plan
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com or for future consideration, email your resume to careers@marshallhotels.com.

Apply Now

Gaithersburg, MD

DoubleTree by Hilton Washington DC North/Gaithersburg

Become Part of the Marshall Team…
Marshall Hotels & Resorts is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. We are currently seeking a highly motivated and experienced hospitality professional to join our team at the beautiful newly renovated Doubletree by Hilton Washington DC North/Gaithersburg as a Human Resources Manager who can help lead the property to sustainable success.

Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

First and foremost, we are all here to assist our guests. Everything else is secondary. If you don’t see our associates assisting a guest, you’re bound to watch them assisting someone who is…….Mike Marshall, President & CEO

You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development and growth across the whole organization.

About This Job

The Human Resources Manager is responsible for performing duties at the professional level in all of the following functional areas: employee relations, training, employment, benefits management and payroll functions. This position requires an extremely perceptive person who is capable of relating to individuals at all levels within the organization. Our Human Resources Manager must be sensitive to corporate needs, employee goodwill, and the business needs.
This is a full-time exempt position. Days and hours of work are typically Monday through Friday, 8:00 a.m. to 5:00 p.m. but must be flexible to adjust start and end times and be able to work nights, weekends and holidays based on business needs.

JOB DESCRIPTION

Employee Relations

  • Responds to employee relations issues such as employee complaints and questions.
  • Coaches, counsels, and guides managers before executing employee disciplinary actions.
  • Manages and tracks all employee disciplinary action.
  • Monitors tardy and absenteeism to ensure proper documentation is issued.
  • Responds to all unemployment notices in a timely, efficient manner. Attends unemployment hearings when necessary.
  • Monitors employee performance evaluations to ensure they are completed in a timely manner.
  • Reports, maintains, and monitors all workers’ compensation case files; follows-up on open cases.

Training

  • Conducts new hire orientation meetings and schedules on-the-job training for new hires.
  • Schedules required brand training to include safety and on-boarding requirements for each department.
  • Enrolls new hire employees in the proper brand training sessions.
  • Monitors and schedules training needs to ensure compliance with brand requirements.

Recruitment

  • Conducts recruitment efforts for all exempt and nonexempt employees; writes and places advertisements; works with supervisors to screen and interview candidates; conducts reference checks; extends job offers.
  • Coordinates scheduling of temporary workers with outside agencies based on business needs.
  • Schedules and conducts new-employee orientations.
  • Maintains all employee and applicant documentation as dictated by governing agencies.
  • Maintains employee personnel files.
  • Ensures compliance with federal, state, and local employment laws and regulations.

Benefits Management

  • Monitors employee eligibility for benefits plans; ensures timely communication and assists associates with questions.
  • Ensures employees complete benefits enrollment timely; ensures cancellation and changes are processed in a timely manner.
  • Facilitates annual open enrollment communication and supports the process by assisting associates as needed.
  • Verifies benefit billing accuracy and processes for payment.

Payroll

  • Compiles payroll data such as garnishments, vacation and sick time and any other benefit deductions that affect the processing of payroll.
  • Reviews timecards from the electronic timekeeping system for completeness and accuracy and to ensure all time is approved by department supervisors.
  • Contacts various department supervisors for any missed times.
  • Processes bi-weekly transfer of payroll data to outside vendor for processing; review final register to ensure accuracy.
  • Compiles internal management reports from payroll system software as needed to support corporate and hotel requirements.

EDUCATION AND EXPERIENCE

  • Bachelor’s degree in human resources, business administration or a related field preferred with a with a minimum of 3 years of HR Generalist experience.
  • Professional certification in human resources from either SHRM or HRCI a plus.
  • Bi-lingual in English and Spanish preferred.
  • Previous hotel experience a plus, Hilton experience is preferred.

JOB REQUIREMENTS

  • Knowledge and application of human resource management policies, practices, and procedures
  • Knowledge of employment law, regulations, and best practices in human resources
  • Knowledge of administration of employee benefits and payroll systems and exporting
  • Skills in performance management, employee relations and conflict resolution
  • Knowledge of methods to drive employee engagement
  • Ability to handle confidential information with discretion
  • Ability to pay close attention to detail and achieve a high degree of accuracy when accomplishing tasks
  • Excellent interpersonal skills, strong skills in client service and strong written and verbal communication skills

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Commuter Benefits
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

Apply Now