Great location downtown within walking distance to major venues.
Radisson Hotel Cleveland-Gateway is ideally situated near premier downtown attractions like Playhouse Square and Progressive Field. Quicken Loans Arena is across the street from the hotel. In the East 4th Street district, a five-minute walk away, enjoy outstanding dining and live entertainment
Marshall Hotels & Resorts Inc. assumed the management of the Radisson Hotel – Gateway on Dec 1, 2011. Upon takeover of this asset we found many Radisson standards not in place, cost controls were ineffective and the property needed significant capital. Marshall Hotel & Resorts oversaw a multi-million dollar improvement plan including upgrades to the restaurant, guest elevators and common areas. Marshall Hotels brought in a new leadership team, focused on guest satisfaction and QA scores. We renegotiated all existing contracts and lowered expenses. Instituted cost management procedures, developed and executed a comprehensive strategic sales plan and applied aggressive revenue management strategies.View Property Details
|Prior to Takeover||Overall Experience Score 28.66||Overall Service Score 8.46|
|Repositioned||Overall Experience Score 34.57||Overall Service Score 8.96|
- Improved ADR 15.6% in 2016 over 2015
- Improved total revenue 12% in 2016 over 2015
- Improved GOP 64.6% in 2016 over 2015