DoubleTree by Hilton Binghamton

Shining Star in the heart of downtown Binghamton

The DoubleTree Binghamton Hotel is located in the heart of the business district in Binghamton, NY, just 10 minutes from Binghamton University and 20 minutes from the Greater Binghamton Airport, making us one of the most conveniently located hotels in the area. All guest rooms feature either a view of downtown Binghamton or the Chenango and Susquehanna Rivers

Marshall Hotels & Resorts renegotiated all existing contracts and reduced cost. Implements effective cost control and management systems. Reorganized the sales organization, modified deployment strategy to focus on aggressive proactive group solicitation, maximize social catering, and implemented comprehensive revenue management strategies to maximize revenues and control qualified discounts.

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Satisfaction Scores

Prior to Takeover Overall Service Score 73.6 Overall Experience Score 68.4
Repositioned Overall Service Score 79.3 Overall Experience Score 76.5

Performance Highlights

  • Improved room revenue 59.6% in 2016 over 2015
  • Improved total hotel revenue 66.9% in 2016 over 2015
  • Improved GOP 65.6% in 2016 over 2015