General Manager

General Manager

We are currently seeking a highly motivated and experienced hospitality professional to join our team as a General Manager at the Hampton Inn & Suites California University – Pittsburgh who can help lead the property to sustainable success.

We are for candidates to oversee all facets of this limited service hotel located at 200 Technology Dr, Coal Center, PA. This location requires hands on professionals to oversee the day-to-day operations and financial performance of our hotel in cooperation with Marshall’s proven corporate support structure. Experienced GMs only need apply. Hilton experience, as well as some experience in Sales is preferred.

Job Description

The successful candidates value his or her associates based on the understanding that it is the line managers and staff members that create the service environment and the Guest experience that ensures success in our hotels. While the successful candidate needs not be certified in the accounting field, he or she will be responsible for reading and understanding the property’s budget and profit and loss statements; be able to affect change in expenses to accommodate revenue variations; oversee staffing levels and understand the impact of labor costs; and be able to support the day-to-day sales effort and marketing initiatives. Human resource management and the creation of a “team culture” is a key component to the success of this individual. In addition, successful candidates will:

  • Ensure property hiring and employee practices comply with company and legal requirements striving for a culturally diverse workforce
  • Select, train, and direct department supervisors and other associates as necessary keeping them well versed in all policies and procedures
  • Remain highly visible and be readily available for guests at all times
  • Effectively source out new corporate clients
  • Continue relationships with current clients and identify new business from a result of the relationship
  • The ability to actively sell using a “grass root” sales mentality
  • Use of internet prospecting to identify and close new business
  • Work with Regional Sales Director to achieve required sales goals
  • Have current knowledge of hotel rates, strategies, discounts and promotions
  • Respond to all sales inquiries, RFP’s and other leads accurately, timely and in a professional manner
  • Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed
  • Aggressively reduce accidents, and minimize worker’s compensation and unemployment claims and resulting costs
  • Perform other duties as assigned to meet business objectives

In addition to a great work environment, our talented team enjoys:

  • Competitive compensation
  • General Manager bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored health plans including dental, vision, life, LTD, STD, AFLAC plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

Job Requirements

Only those candidates that meet the following criteria will be considered:

  • Prefer minimum of two (2) years’ experience as a General Manager
  • Brand experience preferred in Hilton.
  • Verifiable history of leading a hotel to success in terms of financial performance (P&L), guest satisfaction (branded hotel GSS or similar scores), and revenue performance (STAR)Track record of employment stability
  • Thorough understanding of budget creation and implementation
  • Knowledge of hospitality industry and sales processes
  • Professional references from within the hospitality industry
  • Organized, goal oriented, self-motivated and energetic with a strong desire to achieve success
  • Ability to drive GOP, Flow thru and NOI per key

A History of Excellence
Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts.

410.749.8464
info@marshallhotels .com
South Division Street Salisbury, Maryland, 21804, United States