General Manager

General Manager

Marshall Hotels & Resorts is seeking a proven opening and full-service General Manager.  The successful candidate will complete the pre-opening requirements of the property and continue through the opening with the ability to lead the property to sustainable success.

The property is currently being remodeled as a Manhattan-inspired all suites boutique hotel comprised of 88 designer hotel rooms.  The experienced General Manager will oversee all facets of the Soho Suites Hotel located at 118 S. North Caroline Street, Atlantic City, NJ.  This property requires a hands-on professional to help oversee the day-to-day operations and financial performance of the hotel in cooperation with Marshall’s proven corporate support structure. Click APPLY NOW for full details.

The successful candidate is one that values his or her associates based on the understanding that it is the line managers and staff members that create the service environment and the Guest experience that ensures success in our hotels. While the successful candidate need not be certified in the accounting field, he or she will be responsible for reading and understanding the property’s budget and profit and loss statements; be able to affect change in expenses to accommodate revenue variations; oversee staffing levels and understand the impact of labor costs; and be able to support the day-to-day sales effort and marketing initiatives. Human resource management and the creation of a “team culture” is a key component to the success of this individual.  In addition, the successful candidate will:

  • Ensure property hiring and employee practices comply with company and legal requirements striving for a culturally diverse workforce
  • Select, train, and direct department supervisors and other associates as necessary keeping them well versed in all policies and procedures
  • Remain highly visible and be readily available for guests at all times
  • Aggressively reduce accidents, and minimize worker’s compensation and unemployment claims and resulting costs
  • Perform other duties as assigned to meet business objectives

Only those candidates that meet the following criteria will be considered:

  • Minimum of two (2) years’ experience as General Manager.
  • Experienced with renovations and/or open experience preferred.
  • Verifiable history of leading a hotel to success in terms of financial performance (P&L), guest satisfaction (branded hotel GSS or similar scores), and revenue performance (STAR)Track record of employment stability
  • Thorough understanding of budget creation and implementation
  • Professional references from within the hospitality industry
  • Organized, goal oriented, self-motivated and energetic with a strong desire to achieve success
  • Ability to drive GOP, Flow thru and NOI per key
info@marshallhotels .com
South Division Street Salisbury, Maryland, 21804, United States